Track message delivery with Email Log Search

Supported editions for this feature: Frontline; Business Starter, Business Standard and Business Plus; Enterprise; Education Fundamentals, Education Standard, Teaching and Learning Upgrade, and Education Plus; Nonprofits; G Suite Business and G Suite Basic. Compare your edition

Use Email Log Search (ELS) to find and review email messages sent and received by users in your domain within the last 30 days. Review all messages, or search for specific messages by email address or message ID. You can download ELS search results to a Google Sheet or CSV file.

Note: ELS isn't available to resellers using a resold domain Admin console with the reseller console.

ELS guidelines

When using ELS, keep in mind these limitations:

  • Post-delivery message status isn't available for Google Groups.
  • For messages older than 30 days:
    • You can't search based on a Google Group email address.
    • You must include the Gmail Recipient and Message ID, the only available search fields.
    • Only post-delivery message status is available. Message delivery history isn't available. 

See Interpret Email Log Search results for detailed information about message delivery status and post-delivery status.

Search for messages with Email Log Search

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in

  2. In the Admin console, go to Menu ""and then"" Reportingand thenEmail Log Search.
  3. Select a date range from the past 30 days using the Down arrow, or specify a range using the calendar.
  4. (Optional) If you specify a date range and also want to specify a time range, enter a different start and end time for the date range. Times are shown in the time zone of the computer you're using with the Admin console.
  5. (Optional) Enter search criteria in any of the following fields:
    • Sender—All or part of the sender's email address or Return-Path address. The sender's Return-Path address is contained in the message header. To search for an exact match, enter the complete email address and enclose it in quotes, for example, “"

      Note: When searching for a message sent to a group email address, search by message ID. Searching with the group address as the recipient won't show the delivery to individual group members.

    • Recipient—The recipient's complete or partial email address.
    • Sender IP or Recipient IP—The exact IP address of the sender or recipient. IP addresses that aren't exact won't return any messages in the search.

      Note: When you search with Sender IP, the results might show a Google outbound IP address instead of the public outbound IP address for your domain. Gmail sends outgoing messages through Gmail servers, which use Google outbound IP addresses.

    • Subject—An email subject line or part of a subject line. This option is case-insensitive. For the message to be returned, the subject line text must match exactly the text you enter in this field. This search option isn’t available for all accounts.
    • Message ID—The unique message ID located in the message header. If you also specify a date and time range, this option overrides date and time range. Searching by Message ID returns matching messages, even if they're outside a specified date range.

      See Trace an email with its full headers for instructions on how to find the message ID for different mail providers.

  6. Click Search. Search results are returned within a minute or two. Sometimes, it can take up to an hour.
    • Search results are limited to 1000 messages.
    • For multi-page results, use the arrows at the top or bottom of the message list to change pages.
    • Click a subject or message ID for message details, including delivery path and status. View Email Log Search result details.

Download search results

Downloaded data includes status and delivery information for all messages returned in a search. Click Download "" to download the search results as a CSV file, or to export them to Google Sheets.

  • Download "" is available only if the results include exportable data.
  • The CSV file or spreadsheet shows every delivery step for each message in your search results. So, the CSV file or spreadsheet has more data entries than the number of messages returned in search results.
  • Data in the CSV file or spreadsheet is limited to 1000 messages, the same number as search result limits.
  • The CSV file doesn't include post-delivery message details.
Was this helpful?
How can we improve it?

Need more help?

Sign in for additional support options to quickly solve your issue

Start your free 14-day trial today

Professional email, online storage, shared calendars, video meetings and more. Start your free Google Workspace trial today.

Clear search
Close search
Google apps
Main menu
Search Help Center