This article is for G Suite administrators. To manage your own groups, visit the Google Groups help.
This feature requires turning on Google Groups for Business.
Sometimes, Google Groups might mark legitimate messages as spam and send them to the moderation queue. To avoid delivery issues, you can relax a group's spam controls to allow delivery of suspected spam. Relaxing spam controls is also known as whitelisting a group.
Note: To limit the worst spam, messages marked as high-confidence spam are always rejected even if the group is whitelisted.
Relax a group's spam controls
- Sign in to Google Groups.
- Click My groups.
- Click the name of a group.
- On the left, click Group settingsPosting policies.
- At the top right, next to Advanced, click Turn on.
- Under Spam message handling, select Post suspicious messages to the group.
- Click Save changes.
Still need help?
Contact G Suite support.