Google Workspace uses a storage model called pooled storage that's shared by all the users in your organization. For each new user you add, your pooled storage increases based on your Google Workspace subscription. Pooled storage can be used for Google Drive, Gmail, Chat, Docs, and other Google Workspace services.
Pooled storage by Business edition
The amount of pooled storage you get for each new user:
|Business Standard||Business Plus|
|2 TB*||5 TB*|
For example, if you have Business Standard, you get 2 TB of storage added to your pool for every new user. If you have 100 users, your organization gets 200 TB (100 users x 2 TB) of pooled storage that's shared across your organization.
Pooled storage questionsHow can I find out how much storage my organization is using?
You can view a report that shows the total storage used by all users in your organization.
From the Admin console Home page, go to Reports.
- On the left, go to ReportsApps ReportsAccounts.
Scroll to the bottom to find Total storage used.
You can also review options for managing storage.
If your organization needs more storage, you can do one of the following:
- Upgrade to a new Google Workspace subscription that provides more pooled storage.
- Add more users to increase your organization’s pooled storage limit.
For example, if you have Business Standard with 100 users and you're approaching your limit of 200 TB (100 users x 2 TB), you can do one of the following:
- Upgrade to Business Plus and get 5 TB of pooled storage per user. The upgrade gives you a new pooled storage limit of 500 TB (100 users x 5 TB) to share across your organization.
- Stay on Business Standard and add more users. If you add 50 users, your pooled storage limit increases to 300 TB (150 users x 2 TB).
When your organization exceeds its storage limit, users can no longer:
- Send or receive emails.
- Upload files to Drive.
- Upload photos or videos in original quality.
Users get this error message: There was a problem uploading the following files: Upload failed. The user has exceeded their Drive storage quota. See how to Manage files in your Google Drive storage.