How Google Workspace storage works

Google Workspace uses a storage model called pooled storage that's shared by all the users in your organization. For each new user you add, your pooled storage increases based on your Google Workspace subscription. Pooled storage can be used for Google Workspace services, such as Google Drive, shared drives, Gmail, Google Chat, and Google Photos.

Pooled storage by Business edition

The amount of pooled storage you get for each new user:

Business Standard Business Plus
2 TB* 5 TB*
*Requires 5 or more users (1 TB if 4 or fewer users)


For example, if you have Business Standard, you get 2 TB of storage added to your pool for every new user. If you have 100 users, your organization gets 200 TB (100 users x 2 TB) of pooled storage that's shared across your organization.

Note: We're also implementing pooled storage for our new Google Workspace Education editions. You can find details on those plans in this blog post.

Pooled storage questions

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How can I find out how much storage my organization is using?

You can view a report that shows the total storage used by all users in your organization.

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Reports.
  3. On the left, go to Reportsand thenApps Reportsand thenAccounts.

    Scroll to the bottom to find Total storage used.

You can also review options for managing storage.

Users in your organization can view how much storage they use at google.com/settings/storage. They can also manage content they own. Learn more at Manage files in your Google Drive storage.

How can I increase my organization's storage limit?

If your organization needs more storage, you can do one of the following:

  • Upgrade to a new Google Workspace subscription that provides more pooled storage.
  • Add more users to increase your organization’s pooled storage limit.

For example, if you have Business Standard with 100 users and you're approaching your limit of 200 TB (100 users x 2 TB), you can do one of the following:

  • Upgrade to Business Plus and get 5 TB of pooled storage per user. The upgrade gives you a new pooled storage limit of 500 TB (100 users x 5 TB) to share across your organization.
  • Stay on Business Standard and add more users. If you add 50 users, your pooled storage limit increases to 300 TB (150 users x 2 TB).
What tools are available to manage my organization's storage?
Later this year, Google Workspace will add capabilities that let admins better control pooled storage use across their organization. At the same time, we’ll contact organizations that are exceeding their pooled storage limit and provide guidance.
My organization has an Essentials subscription. Does this policy impact us?
Google Workspace Essentials also uses pooled storage. For details, visit How Essentials billing works.
My organization has a legacy G Suite subscription. Does this policy impact us?
The new storage policy does not impact existing G Suite customers. G Suite customers that transition to Google Workspace can choose a subscription that provides enough storage for their needs.
What happens when my organization exceeds its storage limit?

When your organization exceeds its storage limit, users can no longer:

  • Send or receive emails.
  • Upload files to Drive.
  • Upload photos or videos in original quality.

Users get this error message: There was a problem uploading the following files: Upload failed. The user has exceeded their Drive storage quota. See how to Manage files in your Google Drive storage.

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