One or more of your products are missing the availability status in the local inventory feed. This error usually happens because the availability [availability]
attribute is not set.
To resolve this issue, you must provide a valid value for the availability [availability]
attribute for your products. This will tell your customers about the availability of your products in each of your shops.
If the availability is set to preorder
or backorder
, also provide the availability date [availability_date]
attribute (with a value of up to one year in the future).
Instructions
Step 1: See the affected products
- Sign in to your Merchant Center account.
- Select Products on the navigation menu, then click Diagnostics.
- Click the Item issues tab to see current issues affecting your products.
To download a list (.csv) of all affected products for all issues:
- Click the download button next to the filter button , beneath the graph and above the list of issues.
To download a list (.csv) of all affected products for a particular issue:
- Find the issue under the 'Issue' column, then click the download button at the end of the row.
To see a list of up to 50 products with this particular issue:
- Find the issue under the 'Issue' column, then click View examples in the 'Affected items' column.
Step 2: Add missing values
- Filter the download report so that you can only see products with:
'Issue title' = Missing product availability - Add valid values for any required group attributes.
Step 3: Resubmit your product data
- After you've updated your product data, resubmit it using one of these methods:
- Next, check that you've fixed the issue by making sure that it's no longer listed on the Diagnostics page.
Bear in mind: It may take some time for your change to be reflected on the Diagnostics page.