If your monthly payment for YouTube TV is declined, we will notify you via email:
You’ll have 1 day to fix any payment issues before losing access to your YouTube TV benefits, followed by a 30-day pause on your account. During this period, we’ll regularly attempt to charge you again, and restore your access to your membership benefits, unless you cancel your subscription.
- Once you fix the payment issue, your membership should automatically restore during our next attempt to charge your payment method. If you do not want to wait for the system to re-attempt the charge, you can cancel your subscription, and re-sign up to gain access right away.
How to fix a declined payment
If your monthly membership payment was declined, you most likely need to fix an issue with your payment method. View our tips below on how to fix this.
Check you have enough funds for the purchase
Sometimes a transaction is declined because of insufficient funds. Check your account to make sure you have enough to complete the purchase. If you don’t have the funds to make your next scheduled payment, you can pause your YouTube TV membership. You can restart your membership at any time during your pause period. The date you resume your membership will become your new billing date.
You can also view your billing history, and change your form of payment.
Update your payment method
On a computer, go to https://tv.youtube.com/settings/billing.
Click your profile photo .
Select Settings Billing .
Click Update next to "Payment Method" to see your current form of payment, change your form of payment, or add a new form of payment.
We recommend that you check all of your card information to make sure it is correct, including the expiration date. The zip code listed for your payment method should also match the zip code of the current billing address of your card.
If your payment method on file can no longer be used, please add or choose another payment method.
Submit requested information
If you see an error message requesting that you submit additional info to Google, please follow the instructions to submit those details. For example, you may need to verify your identity on Google Pay before being able to purchase using your Google account.
You can also check Google Pay at any time for alerts or requests to fix account issues.
Contact your bank or card issuer
Your card may have specific restrictions which can cause your payment to fail. Contact the bank or company that issued your card to ask about the transaction to see if they know the reason for the decline.
Try to pay with a different payment method
Go to youtube.com/paid_memberships if you’re on a computer. If you’re in the YouTube mobile app, click on your profile picture Paid memberships.
Click the icon next to the message "Current payment method could not be processed".
Click Update payment method.
Select a different payment method.