YouTube Help
  • Account
  • Search
  • Maps
  • YouTube
  • Play
  • News
  • Gmail
  • Contacts
  • Drive
  • Calendar
  • Translate
  • Photos
  • Shopping
More
  • Finance
  • Docs
  • Books
  • Blogger
  • Duo
  • Hangouts
  • Keep
  • Jamboard
  • Collections
Even more from Google
Sign in
Search
Clear search
Close search
Google apps
Main menu
Google Help
  • Help Center
    • Fix a problem
    • Watch videos
    • Manage your account & settings
    • Join & manage YouTube Premium
    • Create & grow your channel
    • Monetize with the YouTube Partner Program
    • Policy, safety, and copyright
  • Community
  • Get support
  • YouTube
  • Privacy Policy
  • YouTube Terms of Service
  • Submit feedback
Send feedback on...
Help CenterCommunity
YouTube Get support
  • Fix a problem
    Known IssuesTroubleshoot problems playing videosTroubleshoot account issuesFix upload problemsFix YouTube Premium membership issuesGet help with the YouTube Partner Program
  • Watch videos
    Find videos to watchChange video settingsWatch videos on different devicesComment, subscribe, & connect with creatorsSave or share videos & playlistsTroubleshoot problems playing videosPay to watch movies, TV shows, & live events
  • Manage your account & settings
    Sign up and manage your accountManage account settingsManage privacy settingsManage accessibility settingsTroubleshoot account issues
  • Join & manage YouTube Premium
    Learn about YouTube Premium benefitsManage Premium membership & billingGet a YouTube Premium family planSign up for a student Premium membershipFix YouTube Premium membership issues
  • Create & grow your channel
    Upload videosEdit videos & video settingsCustomize & manage your channelAnalyze performance with analyticsTranslate videos & captionsManage your community & commentsLive stream on YouTube
  • Monetize with the YouTube Partner Program
    YouTube Partner Program BasicsEarn money on YouTubeGet help with the YouTube Partner ProgramUnderstand ad policies for advertisersYouTube for Content Managers
  • Policy, safety, and copyright
    Policies, reporting, and enforcementPrivacy and safety centerCopyright and rights management

Fix YouTube Premium membership issues

  • Get support with YouTube paid memberships & purchases
  • Troubleshoot YouTube Premium member benefits
  • I can't download videos
  • I can't watch the video I downloaded
  • I see ads on YouTube videos
  • Background play isn't working
  • I'm getting an error message
  • ©2019 Google
  • Privacy Policy
  • YouTube Terms of Service
Send feedback about our Help Center
Send feedback on...
Search Help Center
//www.google.com/tools/feedback/metric/report
59