Angikwazi ukubuka ividiyo engiyidawunilodile

Funda mayelana nendlela yokudawuniloda amavidiyo, kanye nokubuyekeza izinyathelo ezingezansi zokuxazulula inkinga yakho.

Njengesinyathelo sokuqala esixazulula izinkinga eziningi ezivamile, vala i-app ye-YouTube noma iwindi lokubhrawuza uphinde ulivule. Okulandelayo, zama ukuqalisa kabusha idivayisi yakho.

Dawuniloda kabusha amavidiyo kumadivayisi amasha sha

Uma usanda kuthola idivayisi entsha, kuzodingeka udawunilode kabusha noma imaphi amavidiyo ofuna ukuwabuka. Amavidiyo awadluliselwa kwamanye amadivaysi, ngisho noma ungene ngemvume ku-akhawunti efanayo. Ukudawunilodwa kwamavidiyo kuqondene nedivayisi ngayinye.

Hlola ukuthi ubulungu bakho abukaphelelwa yisikhathi

Qinisekisa ukuthi ubulungu bakho be-YouTube Premium abakaphelelwa yisikhathi.

Ku-app ye-YouTube, thepha isithombe sakho sephrofayela Amasethingi Okuthengile kanye nobulungu.

• Uma usanda kulahlekelwa ukufinyelela ku-YouTube Premium futhi ubhalise kabusha, kuzothatha amahora ambalwa ukuthi amavidiyo alondoloziwe abonakale uma usubhalise kabusha.
• Uma kudingeka ukuthi ubuke ividiyo ngokushesha, thepha Imenyu  bese ukhetha okuthi Phinda uzame ukudawuniloda.
• Uma ubulungu bakho be-Premium ye-YouTube buphela, ngeke usakwazi ukufinyelela kumavidiyo akho adawunilodiwe. Ukuze uphinde uthole ukufinyelela kokudawunilodiwe kwakho, bhalisela ubulungu be-Premium.

Hlola ukuthi ungene ngemvume ku-YouTube Premium

Qinisekisa ukuthi ungene ngemvume ku-Google Account ehlobene nobulungu bakho be-YouTube Music Premium.

• Zama ukuphuma ngemvume uphinde ungene ku-akhawunti ehlotshaniswa ne-YouTube Premium.
• Hlola ukuthi uyayibona ilogo ye-YouTube Premium (esikhundleni selogo ye-YouTube). Ku-app yeselula ye-YouTube noma kwikhompuyutha yakho, kufanele ubone ilogo ye-YouTube Premium ekhoneni eliphezulu kwesokunxele se-app yakho noma ibhrawuza.

Ingabe usebenzisa i-YouTube ku-TV esmathi?

• Qiniseka ukuthi ungene ngemvume ku-TV yakho ku-akhawunti ehlotshaniswa nobulungu bakho be-YouTube Premium.
• Uma usakaza ku-TV, qiniseka ukuthi ungene ngemvume kukho kokubili i-TV nekhompyutha noma idivayisi oyisebenzisayo. 
• Uma usebenzisa i-Google Home, qiniseka ukuthi ungene ngemvume ku-akhawunti efanele ku-app ye-Google Home.

Xhumana nosekelo futhi uthumele impendulo yomkhiqizo

Uma usese nenkinga, xhumana nabosekelo. Uma uxhumana nosekelo, yisho okulandelayo:

• Uyawubona umyalezo wephutha?
• Ibonisa kuphi futhi uyini umbhalo oqondile? Faka nesithombe-skrini, uma kunokwenzeka.

Thumela impendulo yomkhiqizo ku-YouTube:

• Ungakwazi nokuthumela impendulo mayelana nenkinga yakho. Ngeke uthole impendulo, kodwa impendulo yakho izokwabiwa ne-YouTube.
• Ukuze uthumele impendulo yomkhiqizo, khetha isithombe sakho sephrofayela Impendulo  ku-YouTube.
• Qiniseka ukuthi ukhetha ibhokisi elithi "Amalogu esistimu" ukuze usisize siyiqonde kangcono inkinga yakho.

_{Buyela ku- Xazulula izinkinga ngezinzuzo zamalungu e-YouTube Premium.}