I’m not getting notifications, but I want to

Are you having any of these common issues?

  • I'm subscribed to a channel but not getting notifications.
  • I am getting some but not all notifications.
  • I used to get notifications but now I don't.
  • I'm getting notifications but they're not popping up on my screen.
  • I am not getting notifications at all, anywhere.
  • I want to get notifications from my Chrome browser (computer only).
  • I want to get email notifications (computer only).

For help, use the troubleshooting steps below.

Before you get started, go to the YouTube app.

Check that you've subscribed to the channel

To make sure that you subscribed to a channel, open the channel page. You should see, “SUBSCRIBED” on the page. If you see the subscribe button , it means you aren’t currently subscribed. You can tap the button to subscribe.

Check your channel notification settings

By default, you’ll only get occasional notifications when you subscribe to a channel. If you're subscribed to a channel but aren't getting all notifications, follow these instructions to turn on all notifications:
  1. Go to the channel for which you'd like to get all notifications.
  2. Tap Subscribed.
  3. Tap All .

Check the account you're signed in to

Make sure that you're signed in to the account with the notification settings you've set.
  1. Select your profile picture .
  2. You'll see which account you're signed in to at the top.
  3. If it's not the one with the notification settings you've set, tap your profile.
    1. Select the account you'd like to sign in with.
    2. To sign in to a different account, tap Add account .

Check your YouTube app notification settings

  1. Select your profile picture .
  2. Tap Settings Settings.
  3. Tap Notifications.
  4. Turn on notifications for “Subscriptions”.

You can also select Channel settings to see a list of channels you’re subscribed to, and your notification settings for each channel. To get all notifications for a channel, make sure its bell icon is ringing .

Check your device settings

  1. Open your device's Settings app.
  2. Tap Notifications > YouTube.
  3. Make sure Allow notifications is turned on.

If you've taken all of these steps and you're still having problems, let us know by submitting feedback.

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