I’m not receiving notifications, but I want to

Are you having any of these common issues? 

  • I'm subscribed to a channel but not receiving notifications.
  • I am receiving some but not all notifications. 
  • I used to receive notifications but now I don't.
  • I'm getting notifications but they're not popping up on my screen. 
  • I am not receiving notifications at all, anywhere.
  • I want to get notifications from my Chrome browser (computer only).
  • I want to get email notifications (computer only).

For help, check the settings below.

YouTube app

Before you get started, go to the YouTube app.

Check that you subscribed to the channel

You may sometimes receive recommendation notifications for activity on channels that you aren’t subscribed to. 

To make sure that you subscribed to a channel, open the channel page. You should see, “SUBSCRIBED” on the page. If you see the red subscribe button, you aren’t currently subscribed, but you can tap the button to subscribe.

Check your channel notification settings

By default, you’ll only receive occasional notifications when you subscribe to a channel. If you're subscribed to a channel but aren't receiving all notifications, follow these instructions to turn on all notifications:
  1. Go to the channel for which you'd like to receive all notifications.
  2. Click the bell next to the Subscribe button until the center of the bell turns from white to grey, and it looks like the bell is ringing .

Check the account you're signed in to

Make sure that you're signed in to the account with the notification settings you've set. 
  1. Select your profile picture .
  2. Tap Switch account.
  3. You'll see which account you're signed in to. If it's not the one with the notification settings you've set, select the account you'd like to sign in to, or to sign in to a different account, select Add account.

Check your YouTube app notification settings

  1. At the top of your screen, select your profile picture .
  2. Tap Settings "" > Notifications.
  3. Turn on notifications for “Subscriptions”.

You can also select Channel settings to see a list of channels you’re subscribed to, and your notification settings for each channel. To get all notifications for a channel, make sure its bell icon is grey and ringing.

Check your device settings

You can choose whether to receive notifications from certain apps on your phone in your phone’s notification settings. If you’re having trouble receiving YouTube notifications, check your mobile phone’s Settings app. Make sure you’ve selected to receive notifications from the YouTube app. 

  1. Open the Android settings app "".
  2. Tap Apps & notifications.
  3. Select the YouTube app.
  4. Select Notifications.
  5. Make sure the checkbox next to “General notifications” is checked.

If you've taken all of these steps and you're still having problems, let us know by submitting feedback.
 

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