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My subscribers are not receiving notifications

Make sure that notifications are on when you publish a video on your computer.

  1. Upload a video.
  2. Go to the Advanced Settings tab.
  3. Check the box next to "Notify Subscribers."

As of July 20, 2017 viewers will get a maximum of 5 upload and 5 livestream notifications from each channel in a 24 hour period.

If your subscribers are still having issues receiving notifications, you can send them the notifications troubleshooter, which may be able to help. You can let us know if that doesn't work by submitting feedback.

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