YouTube Certified FAQ
Applying to the program
My application is under review, what is the status of my application?
Your application was not accepted because the email domain you applied with did not match the email domain we have on file for your company. In order to be accepted, the email you apply with must match the email domain on file.
Reach out to your partner manager to confirm your company email domain is on file. After your partner confirms your email address is on file, you can apply again.
I don't have a partner manager, what should I do?
You may be eligible to work with our YouTube Partnerships team. You can check the eligibility criteria and reach out to them for a consultation if you're eligible.
I can't complete the exam within 90 days. Can I get an extension?
How many attempts do I have to pass the exam?
My current certification is expired. How do I get recertified?
I can't sign in to my Litmos account. How can I get access?
If you'd like to report a company that you feel is falsely claiming to be YouTube Certified (i.e., not listed in the YouTube Certified Partner directory), you can submit a complaint.