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If you are experiencing issues when uploading videos, we are aware and working to fix this as soon as possible!  You can follow along for updates here. If you contact us, you may experience longer than normal wait times.

Primetime Channel refunds

Learn more about refund policies and request a refund for Primetime Channels you purchased from your account.

Request a refund

Primetime channel refund policies

  • You can cancel a Primetime Channel at any time. When you cancel your membership, you'll continue to have access until the end of your billing period.
  • Credit card refunds typically take 3-5 business days, but may take up to 10 business days depending on the card issuer.
  • YouTube purchases made on the YouTube Android app will be billed via Google Play. Go to payments.google.com to learn about new charges and understand how you’re billed.
  • If you signed up via Apple, you’ll need to get in touch with Apple support to request a refund for Primetime channels. Apple’s refund policy will apply.

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