YouTube Pay-Per-View event refunds

Learn more about refund policies and request a refund for Pay-Per-View events purchased from your account.

Request a refund for a movie or TV show on YouTube

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Pay-Per-View event refund policies

  • You can request a refund up until the scheduled start time of the event.
  • If your refund is approved, you’ll get a confirmation on the next screen. We'll remove access to the event and your money will be returned within the refund timelines listed here.

Request a refund for a Pay-Per-View event

On your computer:

  1. Go to
  2. Click Refund next to the item that you would like refunded.
  3. Click Request refund.

If you’re billed by Google Play, you’ll be redirected to a form and asked to answer a few questions about your purchase. Add required details and click confirm to submit your request.

Once you submit your refund request, you’ll get an email confirmation.

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