Learn more about refund policies and request a refund for movies and TV shows that you purchased from your account.
Request a refund for a movie or TV show on YouTube
Subscribe to the YouTube viewers channel for the latest news, updates and tips.
Movie and TV show refund policies
If videos or features related to your YouTube purchase don't work, you may be eligible for a refund. If a refund request is granted, we'll remove access to the content and your money will be returned within the refund timelines listed here.
- If you haven't watched your TV show or movie, you can request a refund within seven working days of the purchase.
- Movies and TV show purchases and rentals made on the YouTube Android app will be billed via Google Play. Go to payments.google.com to learn about new charges and understand how you're billed. Purchases made via Google Play are subject to its refund policies.
Request a refund for movies and TV shows on YouTube
If you purchased a movie or show via Google Play, you must request a refund through the Play Store. Go to payments.google.com to learn about new charges and understand how you're billed.
YouTube purchases made through the App Store require authorisation from Apple and are subject to their refund policies.
As such, we can't grant refunds for purchases made on an Apple device or through Apple billing. Get in touch with Apple support to request a refund.