What's Work Insights?

Work Insights is a reporting tool for Google Workspace that gives you insights into the impact of your Google Workspace deployment. Using easy-to-read charts, you can see metrics on your organization's Google Workspace adoption, productivity, and collaboration.

Shows the Work Insights Adoption page

Get insights and solve problems

By examining your organization’s Google Workspace usage metrics, you can identify success factors and problem areas. With these insights, you can plan and implement initiatives to improve the productivity, effectiveness, and engagement of your workforce.

See how teams are adopting Google Workspace

With adoption charts, you can see users' level of engagement with Google Workspace over time and where there might be adoption problems. For example, administrators and change management staff can track Google Workspace deployment progress and determine whether users need more training in particular apps. They can also see if legacy products are still in use, which might be holding back adoption.

See how productive teams are with Google Workspace

With work patterns charts, you can see how efficiently and effectively your workforce uses Google Workspace, which apps and activities they spend the most time in, and whether they're working outside normal business hours. For example, managers can identify their team's meeting patterns and take action to increase or decrease meeting load.

See how teams are collaborating with Google Workspace

With collaboration charts, you can see how your workforce is connected, how people are working together within teams and across teams using Google Workspace, and whether there are any silos. For example, executives can see what percentage of the Sales team is working with Marketing and identify opportunities to strengthen collaboration and reduce silos.

Who should use Work Insights

Work Insights is a powerful tool for your organization's decision makers who need Google Workspace usage data, such as:

  • IT administrators
  • Change management staff
  • Human resources staff
  • People operations staff
  • Team managers
  • Executives
  • Business analysts

Work Insights availability

Work Insights is available only if your organization has Google Workspace Enterprise licenses. In addition, to access the Work Insights dashboard, your administrator needs to grant Work Insights privileges to your user account. Who is my administrator?