Which productivity apps are users leveraging?

View the percentage of users working with different combinations of productivity apps.

View the data

  1. From the Work Insights dashboard, on the left, click the Adoption.
  2. Find the chart titled “Which productivity apps are users leveraging?”
  3. In team filter at the upper-right corner of the page, select a team. For details, see Filter Work Insights data by team.
  4. (Optional) In the time filter at upper-right corner of the page, select a different time range.
  5. (Optional) To view percentages for all suites of productivity apps, move your pointer over the chart.
  6. (Optional) To view percentages for specific types of apps, click the Documents, Spreadsheets, or Presentations tabs.
  7. (Optional) To view percentages for specific apps, types of apps, or suites of apps, check or uncheck the app boxes in the chart's legend.

Tip: For more information on navigating charts, see Navigate Work Insights.

What the chart means

This chart shows a breakdown of users working with some, all, or no G Suite and Microsoft Office apps. Microsoft Office app users are those who send Microsoft Office attachments through Gmail.

By understanding the dispersion of productivity apps in your organization, you can uncover reasons why users might be transitioning to G Suite at different rates. For example, if some employees are still using Microsoft Office apps to communicate with external organizations or users, you might see a slower pace for G Suite adoption. Over a longer time span, the chart can reveal trends in the increase or decrease of apps usage.

How the data is calculated

The number of users working with some, all, or none of the G Suite apps and non-G Suite apps is divided by the total number of users with access to G Suite.

View details

To compare data across different teams and to establish a benchmark with organization-wide data, click View Details.

Productivity app usage tab

The chart shows the user percentages for G Suite and Microsoft Office apps, according to the time range and team you’ve set in the upper-right corner of the page.

Other chart tabs

Use the data

Assessment Action
Identify teams with low usage of Microsoft Office apps.

Determine whether it’s practical or feasible to retain the app licenses for those users. 

Understand potential reasons for low G Suite adoption.  See Understand users' G Suite adoption.  Consider sending a user survey to understand why users might still be using Microsoft Office or legacy apps.
Identify individual app usage that increases or decreases over time. If you see an unexpected increase in Microsoft Office usage, consider additional G Suite training and promote the reasons why you’ve transitioned to G Suite from Microsoft Office or legacy apps.
Identify teams that use Microsoft Office apps either exclusively or with G Suite apps, and determine whether usage reflects the function of user roles.

Confirm if users are continuing to use Microsoft Office apps with external customers or clients because they’re accustomed to communicating with those apps or are required to use them.

Identify teams that use neither G Suite nor Microsoft Office apps. Investigate which apps those employees are using. Consider sending a survey users to help you understand reasons why they haven't yet adopted G Suite.
Determine the percentage and number of users sending Microsoft Office files via Gmail. See What percent of users work with non-G Suite apps?