This information is only for customers who purchased business email powered by G Suite.
G Suite business email accounts updated to G Suite Basic accounts
After December 31, 2019, we're updating G Suite business email accounts to a G Suite Basic accounts.
All accounts will be updated to G Suite Basic in early January 2020.
Changes to your account in January 2020
Your email addresses remain the same.
You get additional features included with G Suite Basic.
Your pricing automatically changes on the effective date (January 1, 2020). You’re billed according to the G Suite Basic Flexible Plan(regional discounts apply).
- Your Gmail (firstname.lastname@example.org) and G Suite Basic accounts are permanently linked. This means if you cancel your G Suite Basic subscription, both your Gmail and your G Suite Basic accounts are deleted.
What can I do with G Suite Basic?
Try some of top business features included with your G Suite Basic account:
1. More email addresses at no additional cost
Need an address at your domain, like email@example.com or firstname.lastname@example.org? You can add these addresses as email aliases. Message sent to the alias address arrive in your inbox along with your other messages. There's no additional cost for aliases. Learn more
2. Group mailing lists
Creat a group list, such as email@example.com or firstname.lastname@example.org for communication and collaboration. Add people's email addresses to the group, and messages sent to the group arrive in each person's inbox. There's no additional cost for groups. Learn more
3. Adding a domain
If you own another domain, you can add it to your G Suite account. When you add a domain alias, you get email addresses at both of your domains. Send email and receive email at your primary domain and domain alias. No additional cost. Learn more
4. Adding user accounts
As your business or organization grows, you can add more users to your G Suite Basic. Each user get their own address at your domain. Learn more.
5. Protection with 2-Step Verification
Use 2-Step Verification (2SV) to protect accounts from unauthorized access. 2SV puts an extra barrier between your business and cybercriminals who try to steal usernames and passwords to access business data. Learn more
Check if you have G Suite Basic
- On your computer (not mobile device or tablet), go to Gmail.
- Sign in with your business email address (doesn't end in @gmail.com)
- In the top right, click Settings Settings.
- Click Manage this domain.
- Check which panel opens. If you don't have G Suite Basic yet, your account will be updated later in January 2020.
Your account hasn't been updated yet.
You account is updated to G Suite Basic
Google Admin console
Help and support
- Your account hasn't been updated yet: contact Support for G Suite business email.
- Your account is G Suite Basic: contact G Suite Support or check the G Suite Admin help center
- Help with Google Domains: go to the Google Domains help center.
- Learning Center: Expert tips on using Drive , Gmail, and more for business.