Get support for business email

After December 31, 2019, we'll automatically update your G Suite business email account to a G Suite Basic account.
  • Your Gmail and G Suite Basic accounts will be permanently linked. This means if you ever cancel your G Suite Basic subscription, both your Gmail and your G Suite Basic accounts are deleted.
  • Your pricing automatically changes on the effective date (January 1, 2020). You are billed according to the G Suite Basic Flexible Plan(regional discounts apply).

If you don’t want your accounts permanently linked: Before December 31, 2019, you can cancel your G Suite business email account and return to using only your Gmail account.  


As of March 4, 2019, we no longer offer new signups for business email powered by G Suite.

If you have business email powered by G Suite, 24/7 phone and email support is available with your account. 

For G Suite business email 

  1. From your Gmail account, click Settings and select Manage this domain.
  2. Scroll down and click Contact Support. 

For G Suite Basic 

If you updated your account to G Suite Basic, contact G Suite Support for help.

For Google Domains 

Go to the Help Center or contact Google Domains Support.

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