Manage your business email settings

Now that you’ve started doing business with your new business email address, you may want to change settings for your account, such as reset your password, create an email signature, or add more business features, such as create professional email addresses for your whole team.

To get started, open your business email settings:

From your Gmail account, click Settings Settings and then Manage this domain.

Click below to learn about the different business email settings and additional features available.

Account settings

Change your name

To change the name associated with your business email account (for example, Joe Bloggs is the name associated with joe@cupcakebakery.com), you can reset it here. The new name will be reflected across all the Google products you use.

  • To change your name, click your name to open the name editor.
  • Enter your new first and last name and click Save.

For details, see Change your Google Account name & other info.

Change your password

If you forgot your password and want to reset it or change your password for security reasons, reset it using a strong password that you don’t use for other accounts.

  • To change your password, click Password.

For details, see Change or reset your Google Account password.

Add or edit a recovery phone number

You can make sure you can get back into your account—quickly, easily, and securely—by setting up a recovery phone number. Be sure to add a recovery phone number as having one makes it easier to regain access to your account if you forget your password or are locked out. 

  • To set your account recovery phone number, click Recovery options.

For details, see Set up a recovery phone number.

Add 2-Step Verification security

You can help reduce the chances of having your personal information in your account stolen by adding an additional layer of security called 2-Step Verification. When you sign in and enter your password, you also have to enter a code generated on your phone or a security key.

To add 2-Step Verification:

  1. Click 2-step Verification. The Sign-in & security page for your Google Account opens.
  2. Scroll down the page to the Signing in to Google section.
  3. Click 2-Step Verification. The 2-Step Verification wizard opens.
  4. Click Get Started and follow the steps in the wizard.
Add more security and privacy measures

The Security and privacy settings include a Data Processing Amendment and and EU Model Contract Clauses amendment that can be reviewed and marked as accepted if either of these amendments are applicable to your business’s compliance needs to meet the security requirements of the European Parliament and Council of the European Union (EU) Data Protection Directive.

Click Unlock additional security to add:

Important: Once you unlock additional features, your G Suite and Gmail accounts become permanently linked. If you cancel business email powered by G Suite, your original Gmail account will also be cancelled.

For more details, see Considerations before you unlock additional G Suite features.

Email settings

Choose which address to send from

When you send email, you can choose to use your Gmail address or your business email address. When you reply to emails you can also change which address to use. To set the From address, use the Gmail Send email as feature. This is also where you can change the name that displays on any mail you send.

For details, see Send mail as another address.

Create your email signature

To add your contact or business information to your email, just create a signature by adding text or (optionally) images.

For details, see Signature.

Sign up for email updates and newsletters

Signing up for a business email powered by G Suite also lets you keep in touch with the latest updates and enhancements from Google, including tips and tricks, promotional offers for G Suite, feedback, and testing opportunities. Click Communications preferences to choose which emails you’d like to receive from G Suite.

  • Check any of the boxes for mailings that interest you and click Save changes.

More business features

Create addresses for your team

Create custom email addresses for more people in your business by unlocking additional features on your G Suite subscription. Additional accounts cost USD5 or 4€/person/month. Each new person in your team can use Gmail, and other Google services, such as Drive, Docs, Forms, and Hangouts.

For details, see Create business emails for your team.

Important: Once you unlock additional features, your G Suite and Gmail accounts become permanently linked. If you cancel business email powered by G Suite, your original Gmail account will also be cancelled.

For more details, see Considerations before you unlock additional G Suite features.

Create an alias

Your business email account is your primary address for signing in to your account and receiving mail. If you want another address for receiving mail, you can create an email alias by unlocking additional features on your G Suite subscription at no extra cost.

For details, see Create a business email alias.

Important: Once you unlock additional features, your G Suite and Gmail accounts become permanently linked. If you cancel business email powered by G Suite, your original Gmail account will also be cancelled.

For more details, see Considerations before you unlock additional G Suite features.

Create a website

Now that you have a business email address, you may want to add a website for your domain. You can create a homepage, where visitors “land” when they type your domain into a browser, and add other pages of information and images.

For details on how to start a website through Google Domains, see Web presence.

Subscriptions

Email subscription

When you sign up for business email, you start your paid subscription for your account. We then bill you monthly for your business email and annually for your domain registration. A G Suite billing plan lets you keep track of your transactions, adjust your payments settings, such as your credit card information, and edit your payments profile.

For details, see Manage your business email subscription.

Manage your domain

If you purchased a domain when you signed up, you can change your domain subscription with Google Domains.

To learn more about editing domain settings, see Manage your domain.

If you already own a domain and used it to sign up, you change your subscription and modify domain settings with your domain host directly.

Cancel your business email

If you no longer want to use your business email address, you can cancel your G Suite subscription. You won’t be able to send or receive email from the business email you created, such as joe@cupcakebakery.com; instead, you’ll go back to using your old email address, such as joescupcakes@gmail.com. However, you do get to keep any email already sent to joe@cupcakebakery.com.

Upon cancellation:

You are billed for your G Suite usage up to the date of cancellation, and will receive an email with your final invoice at the start of the next month.

You also lose access to the Manage business email pane.

You may lose certain data associated with or created by your business email address.

What data would I lose if I cancel my subscription?

  • To cancel your email subscription, under the Subscriptions section click Cancel your business email. Read the consequences of canceling your subscription, then click Cancel Business Email.
Contact Support

24/7 phone and email support is available for your business email account. If you're calling, you must provide a support PIN for authentication and verification purposes.

For details, see Get support for business email.

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