I can’t change certain device settings
Depending on policies set by your administrator, you might not be able to perform some actions or change certain settings on your device.
Note: Some of this information might not be the same on every device.
App and contacts issues
Device settings issues
On devices with Android 6.0 Marshmallow or later, your administrator can prevent you from configuring a virtual private network (VPN). In addition, they can require that work apps on devices with Android 7.0 Nougat or later always connect to your organization’s network through a specified VPN. If so, you can’t disconnect or edit your work VPN. However, the VPN on your personal profile isn’t affected.
Tip: If your administrator specified that work apps always connect through a specified VPN, you can find out more about the network. Use 2 fingers and swipe down from the top of any screen, including your lock screen. Then, tap Network may be monitored.
Your administrator can also set restrictions on other device settings, such as:
- Adding a new user
- Configuring Wi-Fi, Bluetooth, or tethering settings
- Configuring mobile networks
- Installing apps from unknown sources
- Using physical media, such as SD cards
- Sharing data by near field communication (NFC) using Android Beam
- Using location services
If you have any questions about these issues, contact your administrator.