Verification errors

If you tried to verify your site and received an error, find that error in the list below for possible causes and solutions.

If your site was verified, but no longer appears to be verified, make sure that the HTML file, meta tag, or DNS record you used to verify the site is still in place. Removing any of these can cause your site to become unverified, and you will need to go through the verification process again.

 

General verification errors

  • The connection to your server timed out.

    We were unable to verify your file because we received a server timeout. This could be because your server is down or is busy and responding slowly. Make sure that your server is responding and try again.

  • We encountered an error looking up your site's domain name.

    We tried to access your verification file, but were unable to access your domain due to a DNS error. This could be because your server is down, or there is an issue with the DNS routing to your domain. Make sure that your domain is resolving correctly and try again.

  • The download request was redirected too many times.

    Check the URL for potential issues, such as an infinite loop.

  • Your server returned an invalid response.

    This can happen if your site is requires password authentication, or if we cannot access it for other reasons.

  • We were unable to connect to your server.

    Make sure that your server is not down, and that your domain is resolving correctly, and try again.

  • An internal error occurred.

    If this problem persists, check the Webmaster Central Help Forum for updates.

HTML file verification errors

  • Your verification file was not found.

    Please download the verification file provided on the Verification page of Webmaster Tools, and upload it to the specified location without any modifications. If the file name or content does not match the HTML file provided, we won't be able to verify your site ownership.

  • Your verification file has the wrong content.

    Webmaster Tools checks to see if your verification file has the same filename and content as the file provided on the Verification page. If the file name or content does not match the HTML file provided, we won't be able to verify your site ownership. Please download the verification file provided on the Verification page of Webmaster Tools, and upload it to the specified location without any modifications.

  • Your verification file is empty.

    Webmaster Tools checks to see if your verification file has the same filename and content as the file provided on the Verification page. If the file name or content does not match the HTML file provided, we won't be able to verify your site ownership. Please download the verification file provided on the Verification page of Webmaster Tools, and upload it to the specified location without any modifications.

  • Your verification file returns a HTTP status code of XXX instead of 200(OK).

    If your server returns a HTTP status code other than 200(OK) for your HTML verification file, Webmaster Tools will not be able to verify that it has the expected filename and content. More information about HTTP status codes.

  • The download request was redirected too many times.

    If your site directs traffic to another site, we recommend using the meta tag verification method instead.

  • Your verification file redirects to a disallowed location.

    Googlebot will not follow redirects for verification files; if your site redirects all traffic to another site, we recommend using meta tag verification. Redirects within a single site—for example, from http://example.com/ and to http://www.example.com/—are allowed.

Meta tag verification errors

  • We couldn't find the verification meta tag on your home page. The verification meta tag must be within the <HEAD> section of the page.

    If you see this error, check the following:

    • Is the meta tag on the correct page? We look for it on your site's home page. This is the page that your server returns when someone requests your site (such as http://www.example.com/). This page is often named index.html or index.htm, but could be named differently, depending on your server's configuration.
    • Is the meta tag in the correct place on the page? We look for it in the page's HEAD section. An example of correct placement is shown below.
      <HTML>
      <HEAD>
      <TITLE>Your Title</TITLE>
      <meta name="google-site-verification" content="String_we_ask_for">
      </HEAD>
      <BODY>
      
    • If you're using a web editor or a WYSIWYG editor to edit your page, make sure you've selected the 'Edit HTML' option or are editing the source code of the page.
  • Your meta tag is incorrect.

    We found the verification meta tag, but the contents were incorrect. To avoid errors, copy and paste the meta tag provided on the Verification page of Webmaster Tools.

  • Your home page returns a HTTP status code of XXX instead of 200(OK).

    If your server returns a HTTP status code other than 200(OK) for your home page, Webmaster Tools will not be able to verify that it contains the expected meta tag. More information about HTTP status codes.

DNS verification errors

  • DNS not found

    Your verification TXT record was not found.

  • Your verification TXT record has the wrong content.

    Webmaster Tools checks to see if your DNS record matches the record details provided on the Verification page. If it doesn't, we won't be able to verify your site ownership.

  • DNS wrong TXT

    Your verification DNS record has the wrong TXT. Show found TXT.

  • DNS resolve permanent error

    We encountered a permanent error looking up your verification DNS record.

  • DNS resolve error

    We encountered an error looking up your verification DNS record.

More information about Webmaster Tools verification.