Jun 13, 2020

OK Google detection not working. AGAIN!!!!

I recall making a big stink a few months ago about "Ok Google" not working on either of my Fossil watches (Sport and Carlyle). A few weeks afterward they pushed an update that fixed that. Well, guess what? It stopped working AGAIN!!!!!!!!! It is currently, as of this writing, not working!

Man, what a piece of garbage Google software is! How else?! They are busy focusing on implementing DIVERSITY instead of making sure their gear works! Google has become the shittiest manufacturer and software developer out there!

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aw_assistant,android,Version 2

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Brandon11ac

Aug 27, 2020

Wear OS is complete trash and there is no point in using it anymore. I honestly don't believe Google is still developing it, they got rid of their single intern that was in charge of the project. Or at least that's what it feels like.

Last edited Aug 28, 2020

Original Poster Cristian Cocos marked this as an answer

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All Replies (116)

Sunil Chhabra

Product Expert - Google Ads

Jun 13, 2020

Try changing language on BOTH phone and watch to English US. In most cases it work by changing settings on phone, google account and wear OS to English US.

Also, try to send the feedback directly to the WearOS team.

Using the Wear OS app on your phone, go to Menu > Help & feedback > Send feedback

zzhanayah Zhanayah

Oct 27, 2020

Pressing the button works but hey Google don't work

zzhanayah Zhanayah

Oct 27, 2020

Any update as to how ok google should work. Both assistant languages is in American English

Adam W 7

Oct 27, 2020

just adding another data point that OK google isn't working (never worked) on my Ticwatch Pro 3 but assistant works otherwise (i'm in the US). Hopefully Michael Wechsler et al. get it sorted, the hands free activation is one thing I'm really looking forward to working, often find myself with my hands full and wanting to turn a light on or something.

edmon chairul

Oct 27, 2020

How I solved:

Ticwatch E2 Wear OS watch is not detecting 'ok google' voice command

From several trials, I noticed that the problem came from the latest "Google" version pushed to the watch.

When the watch was in the original factory "Google" version, there was no problem. But after "idle time" (charging, standby mode, reset, etc.) the problem appeared. I noticed that the latest "Google" version was pushed to the watch during these "idle time".

The actions:

1. [on phone] Disconnect the watch from the phone "Wear OS"

2. [on phone] Delete the watch from the phone bluetooth memory

3. [on phone] Unistall the "Wear OS".

4. [on phone] Reinstall the latest "Wear OS"

5. [on watch] Do the "Factory reset" (go to "setting", go to "system", go to "disconect & reset")

6. [on phone & watch] Follow the whole fresh watch to handphone pairing steps.

7. [on watch] Immediately deactivate application "auto-update" feature on watch (go to "play store", scroll to the bottom to find "setting", turn off "apps auto update")

Now, the watch is using the factory tested, stable "Google" version (that can detect "ok google' voice command). And it will stay on this stable version, since we havae deactivate the "apps auto update" feature.

We can re-activate "apps auto update" after Google released the next stable "Google" version for the watch.

Data:

Ticwatch E2 by Mobvoi, Sep 2020.

[watch] Factory original "Google" version: 9.94.5.25.arm = OK

[watch] Problematic "Google" version: 11.33.9.25.arm = NOT-OK

Last edited Oct 30, 2020

LVThN von Ach

Oct 27, 2020

Had the same problem way back when it.still was google now (even mot fixable with Tasker thanks to Google), now YEARS later still not working? I got my new smartwatch ans it is a big disappointed disappoinment. Next time Im chamging OS. No more Google if they don't fix it, it's been what, 6 years?

I would be ashamed such a big company. Smh.

Boyan Kalinov

Oct 29, 2020

I recently bought my first smart watch and have chosen a model with Wear OS over Samsung because they keep pushing their stupid Bixby. I have quite a lot of Google equipment at home and wanted to use voice commands on my watch like I do it from my phone and Google nest devices.

Unfortunately "OK Google" doesn't work on the watch. My Google Assistant language is set to English (US), same is the system language on the phone, the language on the watch. I wasted hours trying to set it up, resetting the watch several times, reinstalling Google Home app on the phone but nothing works.

On top of that there is no way to backup the watch before resetting so I have to install all the apps over and over again after every attempt. I'm done with that.

I am super disappointed by Wear OS so far. Makes the device almost useless. I'll definitely go for Samsung next time.

Last edited Oct 29, 2020

quesnoy1

Nov 7, 2020

Yeah, I just purchased a Casio WSD-F20. It was going for $129 at Costco. Great deal. Everything works except the "Ok Google" recognition. The watch has so many other useful features that I'm willing to give Google a chance to fix it with another update. I don't mind pressing the button to activate Google Assistant. But, it would be nice to know they are actually working on it. When you're driving, the hands free capability is priceless. Google! Please let us know you are on this! Thank you.

Zhikai

Nov 11, 2020

Hi all,

Same problem for "ok google" hot word hands-free detection here.

I have two watches, the HUAWEI watch and Ticwatch pro 3. Both watches have long-push for google assistance working fine. Phone and watches were set languages for US English.

For the Huawei watch, I uninstalled the update for Google in the watch's google play store, cleared the data of Google app and "ok google" detection works right away after I uninstall the Google app update. The working Version is 7.8.22.25.arm, however, this version is too old, although it can detect "ok google" hot word and recognize the question correctly, it will respond there is a problem and something...

For the Ticwatch Pro 3, since the watch was launched a month ago, the factory default Google app has version 11.30.9.25.arm, there is no way to install a lower version of the Google app, so no luck for the Tickwatch pro 3.

@Michael, So there must be something wrong with the new version of the Google app on the watch, nothing to do with the app on phone.

Hope that helps.

Best Regards,

Zhikai

Last edited Nov 11, 2020

ARYAN GHAG

Nov 18, 2020

Same problem here with Fossil gen 5 and 4......ok Google detection don't work even settled to same language ....I think there's a problem with the app called wear is on watch and phone ..... It started happening after latest update.....let Google fix this issue.👍

geordie79

Nov 20, 2020

Mines not worked since getting the watch 5 days ago thought i was missing some settings, works by pushing the power button for a few seconds but that's not the same as saying ok google (Yawn 😦)

Martynas Drazdauskas

Nov 20, 2020

Bought Fossil Gen 5 for my girlfriend and mainly because of Google Assistant and as you know "Ok Google" detection is not working. I have tried to configure a lot of settings, reset watch and with no luck... Very sad that developers are not interested to to fix it...

Maciek Zwolinski

Nov 26, 2020

Falster 3, google assistant working as a charm except that it cannot be activated by 'ok google' :( hope you fix it @google, or at least provide us with any update on that. Almost completely ignoring such threads is a shame for you. And having to uninstall updates for getting it to work is even bigger shame.

Last edited Nov 26, 2020