This content is likely not relevant anymore. Try searching or browse recent questions.
[SOLVED]: Account Action Required for G Suite Users 0 Recommended Answers 10 Replies 2 Upvotes
This issue was driving me crazy like so many people. After combing through various forums and trying all sorts of options, Daniel from Google Cloud Support was able to help me resolve this. This may not work for everyone but it worked for me. The issue was with some sort of unseen conflict in Admin between the password policies and mobile management. It may be because normally, users would not set a screen lock password on their watch due to convenience.
There are three solutions:
For G Suite users that are also admins of their own domains, either:
1) Disable Device Management within G Suite admin console.
or
2) Within admin, make sure "Device Management -> Setup -> Mobile Management " is set to Basic instead of Advanced. Then within "Device Management -> Password Policies", disable "Requires users to set a password" option. It may take a few mins (or maybe even 24 hours) for the AAR messages to disappear.
For those, that have no idea what a G Suite admin is, then you probably down have those rights. Fear not, the solution would be to:
1) Set a password for screen lock within Wear OS. This is done in Settings -> Personalization -> Screen Lock.
Personally, I am a G Suite admin that owns my own domain so I chose the 2nd option. I do not use the additional features within Advanced. I also wanted to retain "Find my device" and "remote wipe" capabilities in the event I need to tap into my inner Liam Neeson.
For those that want/need the advanced mobile management features, my best guess is other settings may need to be enabled/disabled due to other unseen conflicts.
Hope this helps!
Details
Recommended Answer Recommended Answers (0)
Most Relevant Answer Most Relevant Answers (0)
All Replies (10)
Recommended Answer
Most Relevant Answer
Hi ricerocket,
Using G-Suite accounts with Wear OS has always been a bit of a fight so I appreciate you sharing your findings. I'm sure this information will be useful to other users.
Thanks!
John
recommended this
marked this as an answer
Recommended based on info available
Our automated system analyzes replies to choose the one that's most likely to answer the question. If it seems to be helpful, we may eventually mark it as a Recommended Answer.
Most relevant based on info available
Our automated system analyzes the replies to choose the one that's most likely to answer the question.
Recommended Answer
Most Relevant Answer
Confirming step 2 worked for me too. Thank you very much!
I've been adding and deleting accounts and playing with apps and settings for ages, but this is the answer that worked for me.
recommended this
marked this as an answer
Recommended based on info available
Our automated system analyzes replies to choose the one that's most likely to answer the question. If it seems to be helpful, we may eventually mark it as a Recommended Answer.
Most relevant based on info available
Our automated system analyzes the replies to choose the one that's most likely to answer the question.
Recommended Answer
Most Relevant Answer
Also confirming step 2 worked for me (also a G-Suite admin with my own domain)!
THANK YOU. So glad I found this post after hours of researching a solution to this problem!
THANK YOU. So glad I found this post after hours of researching a solution to this problem!
recommended this
marked this as an answer
Recommended based on info available
Our automated system analyzes replies to choose the one that's most likely to answer the question. If it seems to be helpful, we may eventually mark it as a Recommended Answer.
Most relevant based on info available
Our automated system analyzes the replies to choose the one that's most likely to answer the question.
Recommended Answer
Most Relevant Answer
Just to document. I'm seeing the same with my TicWatch S2 0698 (WG12016) with Wear OS 2.11. I have two gsuite accounts and 1 Google account synchronizing.
recommended this
marked this as an answer
Recommended based on info available
Our automated system analyzes replies to choose the one that's most likely to answer the question. If it seems to be helpful, we may eventually mark it as a Recommended Answer.
Most relevant based on info available
Our automated system analyzes the replies to choose the one that's most likely to answer the question.
Recommended Answer
Most Relevant Answer
Awesome! RiceRocket you've saved me no end of pain and now there's no reason to go back to my old Apple Watch. Thanks!
recommended this
marked this as an answer
Recommended based on info available
Our automated system analyzes replies to choose the one that's most likely to answer the question. If it seems to be helpful, we may eventually mark it as a Recommended Answer.
Most relevant based on info available
Our automated system analyzes the replies to choose the one that's most likely to answer the question.
Recommended Answer
Most Relevant Answer
Sorry if I misunderstood, but do I need to enable a passcode on my Wear OS device prior to setting up my G Suite account for it to work?
I had issues getting my work profile device management working - and I'm really hoping this would resolve the issue.
recommended this
marked this as an answer
Recommended based on info available
Our automated system analyzes replies to choose the one that's most likely to answer the question. If it seems to be helpful, we may eventually mark it as a Recommended Answer.
Most relevant based on info available
Our automated system analyzes the replies to choose the one that's most likely to answer the question.
Recommended Answer
Most Relevant Answer
Option #2 worked for me also. Thank you!
recommended this
marked this as an answer
Recommended based on info available
Our automated system analyzes replies to choose the one that's most likely to answer the question. If it seems to be helpful, we may eventually mark it as a Recommended Answer.
Most relevant based on info available
Our automated system analyzes the replies to choose the one that's most likely to answer the question.
Recommended Answer
Most Relevant Answer
option #2 worked for me as well!
recommended this
marked this as an answer
Recommended based on info available
Our automated system analyzes replies to choose the one that's most likely to answer the question. If it seems to be helpful, we may eventually mark it as a Recommended Answer.
Most relevant based on info available
Our automated system analyzes the replies to choose the one that's most likely to answer the question.
Recommended Answer
Most Relevant Answer
Thank you, for me the mdm was disabled, after enabling it (basic settings). & enabling android sync (sync on mobile) the repeated account login failures on my tablet are solved. I can even add an additional payment methode now.
Thanks for pointing me in the right direction.
recommended this
marked this as an answer
Recommended based on info available
Our automated system analyzes replies to choose the one that's most likely to answer the question. If it seems to be helpful, we may eventually mark it as a Recommended Answer.
Most relevant based on info available
Our automated system analyzes the replies to choose the one that's most likely to answer the question.
Recommended Answer
Most Relevant Answer
This also worked for me as a G suite user. I first experienced it with the Ticwatch Pro. Thought it was the watch so I returned the watch. I then got a fossil gen 5 and had the same issue, that's when I thought it might be account related and then found this discussion. Worked out okay as the Ticwatch was so badly lagging. Fossil gen 5 is a million times better.
recommended this
marked this as an answer
Recommended based on info available
Our automated system analyzes replies to choose the one that's most likely to answer the question. If it seems to be helpful, we may eventually mark it as a Recommended Answer.
Most relevant based on info available
Our automated system analyzes the replies to choose the one that's most likely to answer the question.
This question is locked and replying has been disabled.
Link to post
Delete post?
This will remove the reply from the Answers section.
Notifications are off
Your notifications are currently off and you won't receive subscription updates. To turn them on, go to Notifications preferences on your Profile page.
This reply is no longer available.
Badges
Some community members might have badges that indicate their identity or level of participation in a community.
