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I just purchased an LG Watch Style and upgraded it to Wear 2.0. I've gone through the setup on my phone (Google Pixel 2) and everything works except I can't sync my Google account with the watch. It always says, "We couldn't copy your accounts". I've tried every solution I've come across on the web: clearing cache, resetting watch, adding second account, connecting to wifi, not connecting to wifi. Nothing is working and very frustrating. Is there any fix?
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I've finally succeeded.
This was my sequence:
On your watch, Settings > System > Disconnect & reset.
On your phone, Settings > Bluetooth and Forget the paired watch (if listed).
Settings > Apps > Wear OS > Manage storage > Clear data.
Settings > Apps > Google > Manage storage > Clear data.
Settings > Apps > Google Play Services > Manage storage > Clear data.
On your watch, Settings > System > Disconnect & reset.
On your phone, Settings > Bluetooth and Forget the paired watch (if listed).
Settings > Apps > Wear OS > Manage storage > Clear data.
Settings > Apps > Google > Manage storage > Clear data.
Settings > Apps > Google Play Services > Manage storage > Clear data.
Uninstall Wear OS
Reboot the phone.
Install Wear OS
Disable WiFi
Launch the Google app, go through the Assistant setup and all that jazz.
Then launch the Wear OS app and try the setup once more.
Then launch the Wear OS app and try the setup once more.
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Thanks to advice found on xda, I solved my issue - I had to remove and re-add google accounts on my phone. Nothing else helped.
Last edited 6/26/18
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Hi Brandon,
Have you tried clearing the data rather than just the cache? That can help in a lot of cases. So here's what I would recommend to make sure that all the Wear-related components are starting from a fresh state:
- On your watch, Settings > System > Disconnect & reset.
- On your phone, Settings > Bluetooth and Forget the paired watch (if listed).
- Settings > Apps > Wear OS > Manage storage > Clear data.
- Settings > Apps > Google > Manage storage > Clear data.
- Settings > Apps > Google Play Services > Manage storage > Clear data.
- Reboot the phone.
- Launch the Google app, go through the Assistant setup and all that jazz.
- Then launch the Wear OS app and try the setup once more.
Let me know how it goes.
Cheers,
John
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I have tried this also but still no luck...
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Update: I finally got it to copy my account by factory resetting my phone. But it didn't work the first time. The first time I reset the phone I restored the backup from my Google account. It didn't work this time. The second time I factory reset the phone, I started fresh. This is really a hassle and I hope Google fixes this issue. Clearly, I'm not the only one having this problem...
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Yikes, that's definitely a big hassle! I'm glad you were eventually able to get up and running.
I've seen a large number of similar reports lately. I'm going to try and gather a list to escalate to make sure that Google looks into this.
Thanks for letting us know what did it for you.
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This instruction helps me to connect my Tic Watch Pro with new Google account. Thank you =)
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