You can sign up for Google Voice with a personal account or an account from your work or school. Your organisation may give you a Voice for Google Workspace account that they manage and pay for. Here's how you can verify the type of account that you have.
Check for a managed Voice for Google Workspace account
- On your computer, open Google Voice.
- At the top right, click Settings
.
- Under 'Account', look for the text, 'This account is managed by your Google Workspace administrator.'
- If you see this message, you have a Voice for Google Workspace account and your organisation handles your billing.
- If you don't see this message, you have either a personal account, or a work or school account that's not managed by your organisation.
Tip: If you signed up for a Google Voice account before Voice for Google Workspace was available, you may have the legacy unmanaged Google Voice service linked to your Google Workspace account.
Features that you have will depend on your account
The features available depend on the type of Google Voice account that you have. For example, if you have a Voice for Google Workspace account:
- Your Google Workspace administrator manages your account. Who is my administrator?
- Your calls are billed centrally to your organisation.
- You get integrations with other Google Workspace services, such as Google Calendar and Meet.
For details about the differences between a personal account and a Voice for Google Workspace account, review the table below.
Compare features by account type
| Users and locations | Google Workspace account (managed) | Personal account |
|---|---|---|
| Maximum number of users | 10 to unlimited* | 1 |
| Phone number in local country/region | 13 countries/regions* (and expanding) |
US only |
| International locations | Unlimited* | ✘ |
* Depends on Voice for Google Workspace subscription.
| Features | Google Workspace account (managed) | Personal account |
|---|---|---|
| Forward calls to linked numbers | ✔ | ✔ |
| Voicemail transcripts | ✔ | ✔ |
| Mobile apps: Android and iPhone or iPad | ✔ | ✔ |
| Don't need to verify account with another phone number | ✔ | ✘ |
| 'Do Not Disturb' based on Calendar working hours | ✔ | ✘ |
| Identify incoming Google Meet calls | ✔ | ✘ |
| Use contacts from corporate directory | ✔ | ✘ |
| Desk phone compatibility | ✔ | ✘ |
| Auto attendants | ✔ | ✘ |
| Ring groups* | ✔ | ✘ |
| Add credit to make calls | Billed to organisation | ✔ |
* Available to organisations in the beta programme.