About Google Voice account types

You could have signed up for Google Voice using a personal account or an account from your work or school. Or your organization could have given you a Voice for Google Workspace account they manage and pay for. Here's how you can verify the type of account you have.

Check if you have a managed Voice for Google Workspace account

  1. On your computer, open Voice.
  2. In the top right, click Settings "".
  3. Under Account, look for the text, "This account is managed by your Google Workspace administrator."
    • If this message appears, you have a Voice for Google Workspace account and your organization handles your billing.
    • If this message does not appear, you have either a personal account or a work or school account that's not managed by your organization.

Note: If you signed up for a Google Voice account before Voice for Google Workspace was available, you may have the legacy unmanaged Voice service linked to your Google Workspace account.

Features you have depend on your account

The features available to you depend on the type of Voice account you have. For example, if you have a Voice for Google Workspace account:

  • Your Google Workspace administrator manages your account. Who is my administrator?
  • Your calls are billed centrally to your organization.
  • You get integrations with other Google Workspace services, such as Google Calendar and Meet.

For details about the differences between a personal account and a Voice for Google Workspace account, review the table below.

Compare features by account type

Users and locations Google Workspace account (managed) Personal account
Maximum number of users 10 to unlimited* 1
Phone number in local country 11 different countries*
(and expanding)
U.S. only
International locations Unlimited*

* Depends on Voice for Google Workspace subscription.

Features Google Workspace account (managed) Personal account
Forward calls to linked numbers
Voicemail transcripts
Mobile apps: Android & iOS
Don't need to verify account with another phone number
Do not disturb based on Calendar working hours
Identify incoming Google Meet calls
Use contacts from corporate directory
Desk phone compatibility
Auto attendants
Ring groups*
Add credit to make calls Billed to organization
Classic Hangouts integration
Forward text messages to linked numbers

* Available to organizations in Beta program.

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