I don't remember my password or need to reopen an old account


If you are locked out of your Google account or you forgot your username or password for an old account, click here to start the account recovery process.

If you want to recover your old YouTube account or you forgot your YouTube password, click here to initiate a YouTube account recovery.



Further resources:

  • For information on how to protect yourself and your personal information, please visit our guide to staying safe online at https://www.google.com/goodtoknow/
  • To find answers to many common questions and concerns about privacy and user data related to any Google product or service, please visit our Privacy Troubleshooter.


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