I'd like to dispute a refund request

If you feel the refund requested by Google was not in accordance with the your terms of service and or return policy, you may request reimbursement from Google by contacting us within 7 days of issuing the refund to the customer.

When requesting a reimbursement, you must submit additional information regarding the order issue. We'll review your request and may decide (in our sole discretion) to offer you a refund. In any event, we will not reverse the refund to the customer, nor will you contact the customer about any refund dispute with Google.