Google Flights Search Contact FormUse this form to submit support issues, requests or complaints for Google Flights Search (please submit a separate form for each inquiry). Required fields are necessary so that the Google Flights support team is able to troubleshoot the issue/respond to your request as quickly as possible. After submitting the form, you will receive an auto-response from Google with a tracking number. Applicable only to users in the EU or the UK: If you are a business user based in the EU or the UK, you may apply to resolve a dispute under your agreement with Google Flights with mediation. Find more details about the mediators we're willing to engage with and instructions about how to request mediation here. Except as required by applicable law, mediation is voluntary and neither you nor Google are obliged to settle disputes through mediation. Note: Microsoft web browsers older than Edge are not supported. Please use Chrome for maximum reliability. * Required fieldFirst name *Last name *Email address *Additional email addresses to include in communication If you are submitting this issue on behalf of a partner, please include the partner's contact information below. Add additional field^([^ \'\"]+\@[^ \'\"]+\.[^ \'\"]+[^ \'\".])?$Summary *Please enter a one-line summary of your request/issue/questionPartner Name (or IATA code if applicable) *Type of request *Select oneGoogle Flight Search (GFS)Book On Google (BoG)**Branded Fares (Fare Products)Accuracy & Conversion TagComplaintSelect Product to display additional fields. **Please be advised that Google has deprecated the Book on Google (BoG) feature for flights.Are you representing a Carrier or an Online Travel Agency (OTA)? *Select oneCarrierOTAOtherCategory *Select oneLink ImplementationAPI IntegrationLogoSupport RequestTaxesPartner ID RequestGet listed on GFSTravel Analytics Center (TAC) Access RequestQualityCarbon emission estimatesOtherSelect Category to display additional fieldsCategory *Select oneNew Link ImplementationModify Link ImplementationLogoSupport RequestTaxesPartner_ID RequestGet listed on GFSQualityOtherSelect Category to display additional fieldsCategory *Select oneSupport RequestPartner_ID RequestOtherSelect Category to display additional fieldsCategory *Select oneBook on Google not displayed correctly**My traffic has changed unexpectedly**Update BoG logo**Update contact information**OtherSelect Category to display additional fields. **Please be advised that Google has deprecated the Book on Google (BoG) feature for flights. Category *Select oneGetting started with Branded Fares / Fare ProductsSupport RequestOtherSelect Category to display additional fieldsDoes your company already file S8 records with ATPCO? *Select oneYesNoOtherSelect Category to display additional fieldsHow does your company provide branded fares data?Select oneATPCOAPIOtherNot yetDoes your company already offer branded fares on your website? *Select oneYesNoOtherWhat type of link do you offer for users?Select oneSite LinkShallow LinkDeep Link (preferred)Please provide your Google Account Manager's email if known. Otherwise leave blank. Type of link *Select oneSite LinkShallow LinkDeep LinkNew link specificationOnly required in case of new implementations or complete link format changesSample one way/round trip links *Provide details for integrating with environments, support and handling of interline bookings, sales/ticketing city, pricing system/booking engine, and private/web faresNew API specificationOnly required in case of new implementations or complete API structure changesWorking curl samples or Postman project *Provide details for integrating with API, production credentials, impacted markets, endpoint(s), update to deeplinks returned in API response if any, etc.Note: You can only get access if you're already onboarded on GFSAdd user to existing TAC account?YesNoPlease submit the contacts in this format: Last Name, First Name, Email Address, role(s). ex: Smith, John, jsmith@your_company.com, Customer Service BoG. (click "Add additional" link to add more contacts): Add additional fieldAdditional DetailsMobile, supported languages/countries, etcAdditional filesEx. Link spec documentationLogo File (for Carrier or OTA) *Vector image format (SVG and EPS preferred). PNG is also accepted with min 500x500 px and max 2000x2000 px. Logo File (for BoG) *Vector image format: (SVG or EPS preferred). PNG if submitted, must be minimum width of 768x264 px Aspect ratio: Rectangular logo needs to be wider than 1:1, but must not be wider than 2:1. File size: image files cannot be larger than 5MB Color Format : RGB Colored Bar: White or please specify color desired Please submit the contacts in this format Format: Last Name, First Name, Email Address, role(s) ex: Smith, John, jsmith@your_company.com, Customer Service BoG (click "Add additional" link to add more contacts): Add additional fieldIssue Description *Sample GFS URL showing issue *Please ensure link contains full trip details, including origin, destination, date, etc.Expected Results *Any other details to help us reproduce or resolve the issueAdditional filesScreenshots, etc.Type of issue *Select oneTax/surcharge is charged when other GDS/host systems do NOT chargeTax/surcharge is not charged when other GDS/host systems chargeAmount is larger than other GDS/host systemsAmount is smaller than other GDS/host systemsGFS URL *Please ensure link contains full trip details, including origin, destination, date, etc.Tax/surcharge code *Please enter the 2-character code, for example "DL".Tax’s country codePlease enter the 2-character code for the country of the tax, for example "AR".Tax/surcharge descriptive namePlease enter descriptive name, for example "Argentina Domestic Value Added Tax".Tax/surcharge currency codePlease enter 3-character currency code, for example "USD".Tax/surcharge currency typeSelect oneCurrency in which tax/surcharge was filedSales currencyUnknownTax/surcharge amount charged by GFS *Please enter 0 (zero) if none.Supporting information for the disputed tax/surcharge Please provide the data source(s) to which you are comparing GFS results, for example GDS or host system name, TTBS, carrier's tax department, etc. Data source *Tax/surcharge amount charged by data source *Please enter 0 (zero) if none.Tax/surcharge currency used by the data sourceGDS/host system farecalcComplete GDS/host system outputTTBS details and/or any additional information you can provideSupporting information from additional data sources, please include data source nameAdditional filesScreenshots, etc.Type of complaint *Select oneAppealBusiness User RequestApp/Platform issuesPolicyMiscellaneousPlease describe the complaint *Enter Reference# (if applicable)Additional NotesGFS Onboarding Request To begin the process to be listed on Google Flight Search (GFS) please submit your request via this form instead. Note: Please do not submit this form. CommentsSubmitSubmittedDownload submission https://myaccount.google.com/privacypolicy?hl=$0 Some account and system information will be sent to Google, and support calls and chats may be recorded. We will use this information to improve support quality and training, to help address technical issues, and to improve our products and services, subject to our Privacy Policy and Terms of Service. Translation services may be used in chats and email. Additional info OK Your email has been sentThanks for contacting Google Flights support. Please expect to receive an auto-response from gfs-help@google.com with your tracking number - should you need to update your ticket, please respond directly to this email without altering the subject line. We'll be following up with you as soon as possible.Download submission