Whenever there are problems with your feed, you will receive an email notification. Make sure that your email notification settings are accurate and up-to-date in the Transit Partner Dashboard so that you receive emails about new feed issues in a timely manner. (Learn more about configuring email notifications.)
To track issues associated with your feed or to provide feedback to a specific issue:
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Open the Transit Partner Dashboard
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Select your feed
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Click Static Feed
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Click Issues to bring up the Feed Issues view
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Click the Open, Resolved, or Archived tabs to browse issues
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Select an issue from the list
Each listed issue includes a reply field that allows you to communicate directly with your Google Transit team. If you need to resolve an issue that may not have an obvious cause, send us a reply asking for further information or assistance. Also, send a reply to provide us with feedback after you have resolved an issue.