Notification

Due to low utilization, Chat support will no longer be available after Friday, May 10th. This will allow the team to focus on our Email offering with a goal of improving our partner communication experience overall. Please use our email option for all inquiries after that date.

Launch process

Prepare for launch

Once you’ve fixed all reported issues and your Google team approves your GTFS-realtime feed, we'll reach out to agree on a specific launch date. You can request a launch date, but keep in mind that a launch request requires one business day to process. If you have a specific date in mind, contact us in advance.

Your launch request may bring up additional feed issues. All issues must be resolved before your realtime transit information can be launched.

Realtime feed reports

Realtime feed reports keep you informed of the status of your GTFS-realtime feed both before and after launch, and allow you to track a variety of metrics connected to the quality of your feed data. You can access your realtime feed reports at any time through the Transit partner dashboard interface. Learn more about how to access and read realtime feed reports.

PR approval

Before publishing press releases or other PR announcement about your integration with Google Transit Realtime, contact Google for approval.

Feed issue notifications

Occasionally, new issues may arise in your feed after initial launch. To stay on top of these issues, you can sign up to receive email notifications from your Google team. Learn more about receiving feed issue notifications.

Need more help?

Try these next steps:

Search
Clear search
Close search
Main menu
4430703415361225413
true
Search Help Center
true
true
true
true
true
82656
false
false