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Analytics counts clicks but not users from paid search
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Hi,
suddenly Ananlytics counts clicks from paid search but doesn't count users come from paid search and they are calculated in organic search, i am going crazy about this problem.
Auto tagging is enabled, nothing has changed infact clicks are ok but not users.
Can anybody help me please?
Thanks in advance
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If analytics dont track paid search means there is anything wrong with getting the gclid parameter. Did you check in ads the landing page urls there are ok or do you redirect user if they came to your site??
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Hi,
Thanks for your reply.
How can i check landing page url? At the moment we have online just a google shopping campaign.

Google assistant told me that gclid parameter is detected because in google ads we can see clicks and conversions, however in analytics>acquisition>google ads, we can see clicks but not users and conversions.
I noticed that when i click, for example, on our google shopping ads, the landing page has a default url and it hasn't all the paramters that otherwebsites have, however i checked on google support and i read that sometimes happens that you can't see gclid parameter on landing page, but it is detected anyway.
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