Creating a new survey is simple:
- Visit https://surveys.google.com/your-surveys.
- Click + NEW SURVEY.
- In step 1 (Write questions), select the appropriate question type(s) and write your question(s). Click CONFIRM.
- In step 2 (Pick audience), name your survey and select your target audience. Click CONTINUE.
- In step 3 (Confirm survey), review your survey questions and purchase responses. You also have the option here to adjust the survey frequency. Click BUY NOW or START TEST* if your survey has screening questions.
- Your survey is sent to our team for review and you receive a confirmation email once it has been started.
- You receive another email with a link to your results once your survey is completed.
You can start seeing results once your survey is approved and data is processed, which usually happens in a matter of hours.
Survey creation frequently asked questions
When Google Surveys collects responses from the “general-Internet audience,” it uses published Internet-population data sets for the target-population distribution. For example, when targeting United States, the United States government’s Current Population Survey (CPS) Internet Supplement is the target population distribution. For details, see our methodology overview. Note that our audience incomes are the median income of the areas we surveyed.
You can target questions based on inferred demographics (age, gender, or geography) from the first step of the survey-creation wizard.
For custom audiences such as dog owners or people who play golf, you can use screening questions that let you screen respondents to ensure that they are in your target audience. A screening question can be any non-binary, multiple choice question such as Yes / No / I plan to. As an example, respondents first see your screening question and then those who select “Yes” or “I plan to” answer the following questions from your survey.
Creating surveys in different languages
When targeting surveys to the general population in specific countries, you are required to write your survey questions in the language that’s available in the country you selected. Learn more about the language availability for each country.
Google Surveys does not provide any survey-translation services. All surveys must be written and submitted in the language that the survey is targeting. Surveys are not automatically translated.
Google Surveys does not support matrix questions, or grids with response categories along the top and a list of questions down the side, which often prompt participants to abandon surveys (Brecko, Carstens; 2006). Instead, we suggest that you break out each row of a matrix question into its own separate multiple choice or rating question. This way, respondents can focus on each question and provide more accurate answers.