For help with Google Store purchases that you received in the last 15 days, including pricing and refund questions, please contact us here. For help on common issues with your Google Store order, check out this guide.

Check your Google Store order status

You can find details about your order history and status.

Find your order status

To find details about your order while signed in to your Google Account:

  1. Go to your Google Store order history.
  2. Click View or edit order on the order that you want to review.

 

To find details about your order as a guest or while not signed in:

  1. Go to store.google.com/authentication.
  2. Enter the email address that you used to place your order and the order number from your confirmation email.
  3. Select Find order.
  4. Choose the order that you want to review.
  5. At the top, you can find your order status.

Tip

Find your order history

Find your previous Google Store orders on the Order history page.

If you still can’t find your order, contact Google Store support.

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