For help on common issues with your Google Store order, check out this guide.

Sales tax on Google Store orders

You're charged sales tax on your Google Store order if it's shipped to one of the states listed below. The rate depends on the state's sales tax rate and is applied to the total cost of your order (including shipping and handling in some states). You'll see the tax amount when you check out.

U.S. states where Google collects tax

Alabama (select cities) Idaho Michigan North Dakota Vermont
Arizona (select cities) Illinois Minnesota Ohio Virginia
Arkansas Indiana Mississippi Oklahoma Washington
California Iowa Missouri Pennsylvania West Virginia
Colorado (select cities) Kansas Nebraska Rhode Island Wisconsin
Connecticut Kentucky Nevada South Carolina Wyoming
District of Columbia Louisiana (select cities) New Jersey South Dakota  
Florida Maine New Mexico Tennessee  
Georgia Maryland New York Texas  
Hawaii Massachusetts North Carolina Utah  
 

Learn about taxes on your Nest Aware subscription

When you subscribe through Google Store in Canada, Mexico, or the US, your billing address determines your taxes. If you start your subscription and then move to a new home, there’s no tax change within your current billing period. Your new billing address determines your taxes for your next subscription payment.

The price of your subscription includes value-added tax (VAT) and goods and services tax (GST). For countries and regions where there’s VAT or GST, you don’t get charged more in taxes.

To check how much you paid in taxes, you can go to any of your invoices through Google Pay. These invoices show the taxes you pay for your subscription.

Tax-exempt customers

If you are tax-exempt, you still may need to pay taxes at the time of your Google Store purchase. If you think you’re eligible for a tax refund, contact us.

If you’re eligible and want to ask for a refund, contact our support team with:

  • Name
  • Order number
  • State where your order was shipped
  • Items you’re requesting a refund for
  • Amount of the tax refund
  • Whether the purchase was for personal or business use

All refund requests are subject to review and only purchases made during tax holiday periods are eligible for tax refunds.

Tax holidays

Some states in the U.S. offer sales tax holidays throughout the year. To see if your purchase qualifies, contact your state’s department of revenue/taxation. Here’s a listing of state department websites.

California recycling fee (California only)

If you buy a device with a screen over 4 inches wide and ship it to a California address, your purchase will also include a flat E-waste tax for each device. This includes laptops, tablets, and display assistants, but excludes cell phones. Learn more about the California recycling fee.

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