Google Store Learning Centre homepage

gStore home page

Welcome to the Learning Centre. Here, you can find everything that you need to know about Google Store returns.

Get started with Google Store returns

Return a Google Store purchase

Return your Google Store purchase

You can return most items purchased within 15 days.

  1. Start your return
  2. Prepare to return your item
  3. Package your item for return
  4. Send your item back to Google
Track your return and refund

Check your return and refund status

  1. Track your return
  2. Learn about refund waiting times
  3. Check your refund status

Need more help?

Try these next steps:

Contact us Tell us more and we’ll help you get there
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