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Fix your payment method for a Google Store order

If your payment method gets declined, you can change your payment info within 7 days.

Change your information through email

In your notification email, select Fix payment method.

  • If you get an error message, make sure to sign in from the same email account.
  • If you still get an error message and you can’t change your payment method, cancel your current order and create a new one.

Change your information through Google payments center

  1. Sign in to Google payments center.
  • Make sure to use the same email account .
  1. Select Activity.
  2. Find the order ID.
  3. Select Fix payment method.Fix payment method button under Action needed.
  4. In the new window, change your Info .

Learn more about what to do when you permanently close your payments profile.

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