An unauthorised charge is a charge that you don’t recognise on an account that you own and control.
To address an unauthorised charge to your account, contact your payment provider. You can find contact information for your payment provider on your card or on their website.
Related resources
- Get a Google Store Value Added Tax (VAT) invoice
- Learn about Google Store charges – Authorisation hold
- Find your Google Store receipt and order number
- Fix payment issues for Google Store orders
- Change the payment info of a Google Store order
- Update Google Store payment method
- Learn more about your payment status