The Google retail shop sells some of the items that you can buy on store.google.com and shop.googlemerchandisestore.com. Purchases at the Google retail shop are subject to availability.
To find a shop near you, go to the Shop locations page.
Payment methods
Accepted payment methods- American Express
- Discover (US only)
- Google Shop credit
- Mastercard
- Visa
- Cash
- Cheques
- Money orders
- Direct bank account debit
- Virtual credit cards (VCCs)
- Health savings account (HSA) cards
- Public transport cards
- Google Play credit
- Can be used only to purchase digital content, excluding magazine subscriptions
- Google Play gift cards
- Can be used only to purchase digital content, excluding magazine subscriptions
- Google discount codes
- PayPal
Refunds and returns
- If you want to return or exchange an item you got at the Google retail store: For the terms and conditions, check store.google.com/returns.
- If you bought an item at the Google retail store with cash and want a refund: You can visit the Google retail store to get your refund in cash.
- You'll receive your refund in Store credit when you return your item online.
On-site repair
- You can get any Pixel 2 and newer phone purchased in the US repaired on-site at the Google retail store.
- To schedule an appointment, go to the Shop locations page.
- If your Pixel phone has Preferred Care, visit Assurant's website to file a claim.
- Tip: If your Pixel device is out of warranty, you can still get it fixed onsite at the Google retail store.
Trade-ins
You can bring your old phone to the Google retail shop to trade it in for a new Pixel phone. We’ll assess your phone and give you a quote for trade-in credit. When you buy your new phone, we’ll apply the credit to the retail price.
You can also trade in your old phone online. Learn how to trade in your old phone.