Welcome to the help center for Search Ads 360, a platform for managing search marketing campaigns.  While the help center is available to the public, access to the Search Ads 360 product is available only to subscribing customers who are signed in. To subscribe or find out more, contact our sales team.

Display removed campaigns and other items

When you remove an engine account, campaign, ad group, ad, keyword, or other item, Search Ads 360 reports no longer include data about that item by default. For example, if you remove a campaign, none of the campaign's clicks and conversions are included in advertiser-level reports unless you explicitly choose to include the data.

To display removed items in your reports:

  1. Navigate to a reporting table.
    For example, to show removed campaigns:
    1. Navigate to the engine account that contains the removed campaign.

      Steps for navigating to an engine account
      1. In the left navigation panel, click All accounts.
        What if the left navigation pane isn't visible?

      2. Click the navigation bar to display navigation options.

      3. In the "Agency" list, click on the agency that contains the advertiser. You can search for an agency by name or scroll through the list.

      4. In the "Advertiser" list, click on the advertiser that contains the engine account.

      5. In the "Account" list, click on the engine account.

      6. Click Apply or press the Enter key.

      Search Ads 360 displays the engine account page.

    2. Click the Campaigns tab.

  2. From the Show menu that appears just below the tabs, select Show all.
    Select Show all to see removed items in a report.

All removed items display along with the other items in the reporting table. x (a red X) displays next to the item to indicate that it's removed.

In search and social engine accounts, you can't reactivate an item that has been removed.

You can restore removed items in engine track accounts. All of the metrics that accumulated while the item was removed from Search Ads 360 will appear in Search Ads 360 reports, along with new metrics going forward.

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