Live issues

Clickthrough issues

  • Explanation
    When the ad is clicked, it doesn't click through to the right landing page.
  • Symptoms  
    The landing page is different from the intended one, or the landing page is a browser error page.
  • How can I avoid this?
    Make sure that you add the correct URL for the landing page during the trafficking process. Also, long landing page URLs can cause problems. If you want, use a tool like to shorten the URL and implement the shortened version in Campaign Manager 360 or Google Ad Manager instead of the long one.
  • How do I troubleshoot this?  
    Walk through I'm having issues with the clickthrough URL for a creative. If you need more insight on how to target clickthrough URLs and potential issues with them, see Use a pound sign or hash mark (#) in a click-through URL.
Was this helpful?
How can we improve it?

Need more help?

Sign in for additional support options to quickly solve your issue

Clear search
Close search
Google apps
Main menu
Search Help Center