Live issues

Clickthrough issues

  • Explanation
    When the ad is clicked, it doesn't click through to the right landing page.
  • Symptoms  
    The landing page is different from the intended one, or the landing page is a browser error page.
  • How can I avoid this?
    Make sure that you add the correct URL for the landing page during the trafficking process. Also, long landing page URLs can cause problems. If you want, use a tool like to shorten the URL and implement the shortened version in Campaign Manager 360 or Google Ad Manager instead of the long one.
  • How do I troubleshoot this?  
    Walk through I'm having issues with the clickthrough URL for a creative. If you need more insight on how to target clickthrough URLs and potential issues with them, see Use a pound sign or hash mark (#) in a click-through URL.

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