Make a booking

Learn how to make a booking or purchase tickets from different types of businesses. You can also join or request to join the waiting list of participating restaurants. Learn how to join the waiting list.

Beauty

1. To find the business where you want to make a booking, use Google Search, Maps or the Google Assistant.
2. In the business’ knowledge panel, click Book online.
   Tip: If the business doesn’t have booking on their knowledge panel, they’re not set up to receive bookings through Google.
3. Find the service that you want. Online services are marked with .
4. Click Book  Select your desired date and time range.
5. You can change your selected service under 'Services', click Drop-down arrow  or See more.
6. (Optional step not available for all businesses) Under 'Staff', you may be able to select your preferred staff member. For example, a favourite barber. You can also select a staff member later, when you modify your booking.
7. A list of available appointment times appears from which you can select the exact time and service that you want to book.
8. Depending on the business, you either pay at the time of booking, or in person. In the pop-up window that appears, fill in the required info.
9. At the bottom, click Book or Request.

Fitness

1. To find the business where you want to make a booking, use Google Search, Maps or the Google Assistant. 
2. In the business’ knowledge panel, click Book online.
   Tip: If the business doesn’t have booking on their knowledge panel, they’re not set up to receive bookings through Google.
3. Select the date that you want.

4. Select a time for the class or service that you want. Online classes and services are marked with .

5. (Optional step not available for all businesses) Under 'Staff', you may be able to select your preferred staff member. For example, a favourite yoga instructor. You can also select a staff member later, when you modify your booking.
6. Click Book now.
7. Depending on the business, you either pay at the time of booking, or in person. In the pop-up window that appears, fill in the required info.
8. Click Book.

Dining

1. To find the business where you want to make a booking, use Google Search, Maps or the Google Assistant.
2. Click Reserve a Table.
   Tip: If the business doesn’t have booking on their knowledge panel, they’re not set up to receive bookings through Google.
3. Select your desired party size, date and time.
4. Select the time that you want from the list of available reservation times.
5. In the pop-up window:
   1. Verify your contact info.
   2. Add any special requests.
6. Click Reserve or Request.

Home services

1. Search for relevant service provider in Local Services.
2. If available, click Schedule.
3. Choose from the list of services.
4. Choose a date and arrival window.
5. Add any relevant notes to the service provider.
6. Complete the contact info. 
7. Provide an address for the service location.

Businesses that display a badge  beside their name and on their profile page are backed by the Google Guarantee.

After you complete your booking, you’ll receive a confirmation email with your booking details. If you bought tickets, you’ll also receive an email from the scheduling provider with your tickets attached. 

Request a booking

Some businesses may need to confirm or decline your booking after you submit your request. If an online booking provider isn't available, the Google Assistant may call the merchant on your behalf, limited to market and availability. Once the merchant has received your request, you’ll get another email either confirming or declining your booking request.

Important: Your reservation or appointment isn't finalised until you receive an email with a confirmation of your booking from Reserve with Google.