Make a booking

Learn how to make a booking or purchase tickets from different types of businesses.

You can also join or request to join the waitlist of participating restaurants. Learn how to join the waitlist.

To get started, choose the type of business with which you want to make a booking:

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Beauty
  1. To find the business where you want to make a booking, use Google Search, Maps, or the Google Assistant.
  2. In the business’ knowledge panel, click Book online.
    Note: If the business doesn’t have a booking button on their knowledge panel, they’re not set up to receive bookings through Google.
  3. Find the service you want, then click Book.
  4. Select your desired date and time range.
  5. You can change your selected service under "Services," click Drop-down arrow Drop down arrow or See more.
  6. (Optional step not available for all businesses) Under "Staff," you may be able to select your preferred staff member. For example, a favorite barber. You can also select a staff member later, when you modify your booking.
  7. A list of available appointment times appears from which you can select the exact time and service you want to book.
  8. Depending on the business, you either pay at the time of booking, or in person. In the pop-up window that appears, fill out the required info.
  9. At the bottom, click Book or Request.
Fitness
  1. To find the business where you want to make a booking, use Google Search, Maps, or the Google Assistant. 
  2. In the business’ knowledge panel, click Book online.
    Note: If the business doesn’t have a booking button on their knowledge panel, they’re not set up to receive bookings through Google.
  3. Select the date you want.
  4. Select a time for the fitness class you want.
  5. (Optional step not available for all businesses) Under "Staff," you may be able to select your preferred staff member. For example, a favorite yoga instructor. You can also select a staff member later, when you modify your booking.
  6. Click Book now.
  7. Depending on the business, you either pay at the time of booking, or in person. In the pop-up window that appears, fill out the required info.
  8. Click Book.
Dining
  1. To find the business where you want to make a booking, use Google Search, Maps, or the Google Assistant.
  2. Click Reserve a table.
    Note: If the business doesn’t have a booking button on their knowledge panel, they’re not set up to receive bookings through Google.
  3. Select your desired party size, date, and time.
  4. Select the time you want from the list of available reservation times.
  5. In the pop-up window:
    1. Verify your contact info.
    2. Add any special requests.
  6. Click Reserve or Request.
Things to do
  1. To find the business where you want to make a booking, use Google Search, Maps, or the Google Assistant.
  2. Click Buy tickets.
    Note: If the business doesn’t have a booking button on their knowledge panel, they’re not set up to receive bookings through Google.
  3. Select the date and time (if applicable) that you want.
  4. Scroll to see the ticket selection.
  5. Choose how many tickets of each kind (for example, adult or child) you need. Keep in mind:
    1. Sold-out tickets are hidden from the list.
    2. All tickets are subject to the business’ cancellation and refund policies.
  6. Click Continue.
  7. In the pop-up window, fill out the required information.
  8. Click Buy.

After you complete your booking, you’ll receive a confirmation email with your booking details. If you bought tickets, you’ll also receive an email from the scheduling provider with your tickets attached. 

Request a booking

Some businesses may need to confirm or decline your booking after you submit your request.

Note: Your reservation or appointment isn't finalized until you receive an email with a confirmation of your booking from Reserve with Google.

To make a booking with a pending confirmation, choose your desired date and time, then click Request. You’ll receive an email that your request for a booking is pending. 

Once the merchant has reviewed your request, you’ll receive another email either confirming or declining your booking request.

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