Partner

Thank you for your interest in Google Skills Partner. We look forward to helping you with your inquiry. We would respond to your messages in the order that they are received, and will respond to them as quickly as possible.

You may also find the answer to your question in our online resources: Google Skills Help or Partner Learning FAQs

When submitting troubleshooting data to support, please ensure you remove any sensitive data such as account passwords, cardholder data, confidential business data, personal health information. Additionally, please avoid providing sensitive government information such as identification numbers or criminal justice information. We will use the troubleshooting data to help us address your support issues and to improve our services, subject to the Google Privacy Notice.

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Corporate Email *

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Issue Description *

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Please select the issue you need help with *

Please select the issue you need help with

Please confirm your enrollment *

Public Profile URL *

To share your public profile with us:

• Go to your account settings.(https://partner.cloudskillsboost.google/my_account/profile)
• Scroll down to the bottom of the settings page.
• Make your profile public by clicking the check box.
• You can now copy the link and share it below

Certification Name *

Cert-metrics login (GGLE code) *

To help us process your request, we'll need your GGLE code. Please follow the instructions given in this link to get the code & enter the details below

Country *

Lab Name *

Kindly note that we do not offer solutions or workarounds for Challenge Labs as these labs are intended to help you apply the concepts you've learned.
For any other issues outside of the Challenge Labs, please do not hesitate to reach out—we’re happy to assist.

Lab URL *

Please describe the assistance you need during the exam

For any queries related to technical or security issues, exam suspension, cancellations by the administrator, or expired exams, please contact the Pearson Support team using the following link:

https://www.pearsonvue.com/us/en/google-cloud#contact

Please describe the assistance you need prior to the scheduled exam.

Please note:

For both onsite and online exams, a late rescheduling or cancellation fee will apply if you make changes less than 24 hours before your scheduled exam start time.

For any queries related to name changes on your certification or merging your CM account, please contact the certification support team here:
https://support.google.com/cloud-certification/gethelp?sjid=9257932709114188835-NC

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