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Hello, 

Thank you for sharing the details. We have reached out to you via email for further assistance, please reply to the same email.

Thanks,
The Android Auto team
Recommended answer
Hello, 

Thank you for sharing the details. We have reached out to you via email for further assistance, please reply to the same email.

Thanks,
The Android Auto team
Recommended answer
Hi everyone,

Thanks for your feedback. Over the coming months, Google will be upgrading users on mobile devices from Google Assistant to Gemini Later this year, the classic Google Assistant will no longer be accessible on most mobile devices or available for new downloads. Devices like tablets, cars, headphones and watches will also be upgraded to Gemini. 

Please refer to the blog for more information.  

Thanks,
The Android Auto team

Recommended answer
Hello,

Thank you for reporting the issue. Could you please help us with the following information so we can look into this further.
  • Brief description of the issue:
  • Error message: if available
  • Android OS version:
  • Android Auto app version:
  • Google Play services version: (Settings > Apps (or Apps & notifications > App info) > Google Play services)
  • Country:
Thanks,
The Android Auto team
Hello, 

Thanks for reporting this issue. We've forwarded your issue to the rest of the team. We'll reach out to you if we need more information. 


Thanks,
The Android Auto team
Hello,

Thank you for reporting the issue. Could you please help us with the following information so we can look into this further:
  • Error message: if available  
  • Were you able to connect to Android Auto prior to the issue?
  • Car / head unit make & model: if you use Android Auto on your car display
  • Phone make & model:
  • Android OS version:
  • Android Auto app version:
  • Google Play services version: (Settings > Apps (or Apps & notifications > App info) > Google Play services)
  • Country:
Thank You
Hello,

Thanks for reaching out to us. Wireless connectivity depends on several factors (e.g. phone, car compatibility) that can impact your Android Auto experience. We recommend checking out the Wireless FAQ thread here.

Once you confirm that your phone and vehicle meets the requirements, you can set up Android Auto Wireless by following the steps in this article: Set up your Android Auto app. Thanks!

The Android Auto team
Hello,

Thanks for reporting the issue. Regarding adjusting your Waze sound settings. We suggest you check this article if it helps. Thanks!
Hello,

Thanks for reporting the issue. Regarding listening to music and podcasts. We suggest you check this article if it helps. Thanks!
Hello,

Thank you for reporting the issue. Could you please help us with the following information so we can look into this further:

  • Car / head unit make & model:  if you use Android Auto on your car display
  • Android OS version:
  • Android Auto app version:
  • Google app version: (Settings > Apps (or Apps & notifications > App info) > Google)
  • Media app name & version:
  • Country:
Thank You
Hello,

Thank you for reporting the issue. Could you please help us with the following information so we can look into this further:

  • Type of connection (wired or wireless): 
  • Does the issue occur outside of Android Auto app?
  • Car / head unit make & model:  if you use Android Auto on your car display
  • Android OS version:
  • Android Auto app version:
  • Google app version: (Settings > Apps (or Apps & notifications > App info) > Google)
  • What did you say to Google? How was it recognized by Google? (You can check https://myactivity.google.com/myactivity)
  • Country:
Thank You
Hello,

Thank you for reporting the issue. Could you please help us with the following information so we can look into this further:

  • Error message: if available  
  • Are you using Android Auto on your phone screen or car’s display?
  • Does the issue occur outside of Android Auto app?
  • Android Auto app version:
  • Google Play services version: (Settings > Apps (or Apps & notifications > App info) > Google Play services)
  • Media app name & version:
  • Country:
Thank You
Android Auto2024-11-13
Hello,

Thank you for reporting the issue. Could you please help us with the following information so we can look into this further:

  • Error message: if available  
  • Are you using Android Auto on your phone screen or car’s display?
  • Does the issue occur outside of Android Auto app?
  • Phone make & model:
  • Android OS version:
  • Android Auto app version:
  • Google Play services version: (Settings > Apps (or Apps & notifications > App info) > Google Play services)
  • Country:
Thank You
Android Auto2024-11-12
Hello,

Thanks for reporting the issue. Regarding using Google apps and services built into your car, please contact the car manufacturer’s support. You can find the contact information here. Thanks!
Hello,

Thank you for reporting the issue. Could you please help us with the following information so we can look into this further:

  • Type of connection (wired or wireless): 
  • Error message: if available  
  • Are you using Android Auto on your phone screen or car’s display?
  • Does the issue occur outside of Android Auto app?
  • Car / head unit make & model: if you use Android Auto on your car display
  • Phone make & model:
  • Android OS version:
  • Android Auto app version:
  • Google Play services version: (Settings > Apps (or Apps & notifications > App info) > Google Play services)
  • Google Maps version:
  • Country:
Thank You
Hello,

Thank you for reporting the issue. Could you please help us with the following information so we can look into this further:

  • Error message: if available
  • Type of connection (wired or wireless): 
  • Does the issue occur outside of Android Auto app?
  • Car / head unit make & model:  if you use Android Auto on your car display
  • Android OS version:
  • Android Auto app version:
  • Google app version: (Settings > Apps (or Apps & notifications > App info) > Google)
  • What did you say to Google? How was it recognized by Google? (You can check https://myactivity.google.com/myactivity)
  • Country:
Thank You
Hello,

Thank you for reporting the issue. Could you please help us with the following information so we can look into this further:

  • Type of connection (wired or wireless): 
  • Are you using Android Auto on your phone screen or car’s display?
  • Does the issue occur outside of Android Auto app?
  • Android OS version:
  • Android Auto app version:
  • Car / head unit make & model: if you use Android Auto on your car display
  • Google Play services version: (Settings > Apps (or Apps & notifications > App info) > Google Play services)
  • Country:
Thank You
Hello,

Thank you for reporting the issue. Could you please help us with the following information so we can look into this further:

  • Error message: if available  
  • Type of connection (wired or wireless): 
  • Are you using Android Auto on your phone screen or car’s display?
  • Does the issue occur outside of Android Auto app?
  • Android OS version:
  • Android Auto app version:
  • Google Play services version: (Settings > Apps (or Apps & notifications > App info) > Google Play services)
  • Country:
Thank You
Hello,

Thank you for reporting the issue. Could you please help us with the following information so we can look into this further:

  • Error message: if available  
  • Type of connection (wired or wireless): 
  • Are you using Android Auto on your phone screen or car’s display?
  • Does the issue occur outside of Android Auto app?
  • Android OS version:
  • Android Auto app version:
  • Google Play services version: (Settings > Apps (or Apps & notifications > App info) > Google Play services)
  • Country:
Thank You
Hello, 

Thank you for reporting the issue. We have reached out to you via email for further assistance, please reply back to the same email.

Thanks,
The Android Auto team.
Hello, 

Thanks for reaching out to us. The minimum requirement is updated to Android 9.0 (Pie) or higher, along with an active data plan. For more details, we suggest you check the article.

Thank You


Android Auto2024-05-10
Hi there, 
 
Thank you for reaching out to us. You can use some of your favorite apps with Android Auto, including services for music, messaging, news, and more. 

Check out some of the apps that are compatible with Android Auto. For more information or to troubleshoot these apps, visit their website or contact the developer directly. 

Thank you!
Recommended answer
Hello,

Thank you for reporting the issue. Could you please help us with the following information so we can look into this further:

  • Does the issue occur outside of Android Auto app?
  • Android OS version:
  • Android Auto app version:
  • Google Play services version: (Settings > Apps (or Apps & notifications > App info) > Google Play services)
  • Google app version: (Settings > Apps (or Apps & notifications > App info) > Google)
  • Country:
Thank You
Hello,

Thank you for reporting the issue. Could you please help us with the following information so we can look into this further:

  • Error message: if available  
  • Type of connection (wired or wireless): 
  • Are you using Android Auto on your phone screen or car’s display?
  • Does the issue occur outside of Android Auto app?
  • Android OS version:
  • Android Auto app version:
  • Phone make & model:
  • Car / head unit make & model: if you use Android Auto on your car display
  • Google Play services version: (Settings > Apps (or Apps & notifications > App info) > Google Play services)
  • Calling app name & version:
  • Google app version: (Settings > Apps (or Apps & notifications > App info) > Google)
  • What did you say to Google? How was it recognized by Google? (You can check https://myactivity.google.com/myactivity)
  • Country:
Thank You
Hello,

Thank you for reporting the issue. Could you please help us with the following information so we can look into this further:

  • Error message: if available
  • Does the issue occur outside of Android Auto app?
  • Phone make & model:
  • Android OS version:
  • Android Auto app version:
  • Google Play services version: (Settings > Apps (or Apps & notifications > App info) > Google Play services)
  • Country:
Thank You
Android Auto2024-02-23
Hello,

Thank you for reporting the issue. Could you please help us with the following information so we can look into this further:

  • Error message: if available  
  • Type of connection (wired or wireless): 
  • Are you using Android Auto on your phone screen or car’s display?
  • Does the issue occur outside of Android Auto app?
  • Android OS version:
  • Google app version: (Settings > Apps (or Apps & notifications > App info) > Google)
  • What did you say to Google? How was it recognized by Google? (You can check https://myactivity.google.com/myactivity)
  • Country:
Thank You
Hello,

Thank you for reporting the issue. Could you please help us with the following information so we can look into this further:

  • Error message: if available
  • Does the issue occur outside of Android Auto app?
  • Car / head unit make & model: if you use Android Auto on your car display
  • Android OS version:
  • Android Auto app version:
  • Google Play services version: (Settings > Apps (or Apps & notifications > App info) > Google Play services)
  • Country:
Thank You
Hello,

Thank you for reporting the issue. Could you please help us with the following information so we can look into this further:

  • Error message: if available
  • Type of connection (wired or wireless): 
  • Does the issue occur outside of Android Auto app?
  • Phone make & model:
  • Android OS version:
  • Android Auto app version:
  • Google Play services version: (Settings > Apps (or Apps & notifications > App info) > Google Play services)
  • Country:
Thank You
Hello,

Thank you for sharing the information. We have contacted you via email with more details to help diagnose your issue. Please take a look and let us know. 

Thanks!
Hello,

Thank you for reporting the issue. Could you please help us with the following information so we can look into this further:

  • Error message: if available
  • Type of connection (wired or wireless): 
  • Does the issue occur outside of Android Auto app?
  • Car / head unit make & model: if you use Android Auto on your car display
  • Phone make & model:
  • Android OS version:
  • Android Auto app version:
  • Google Play services version: (Settings > Apps (or Apps & notifications > App info) > Google Play services)
  • Google Maps version:
  • Country:
Thank You
Hello,

Thank you for sharing the information. We have contacted you via email with more details to help diagnose your issue. Please take a look and let us know. 

Thanks!
Hello,

Thank you for reporting the issue. Could you please help us with the following information so we can look into this further:

  • Error message: if available
  • Type of connection (wired or wireless): 
  • Does the issue occur outside of Android Auto app?
  • Android OS version:
  • Android Auto app version:
  • Google Play services version: (Settings > Apps (or Apps & notifications > App info) > Google Play services)
  • Country:
Thank You
Hello,

Thank you for reporting the issue. Could you please help us with the following information so we can look into this further:

  • Error message: if available
  • Does the issue occur outside of Android Auto app?
  • Android OS version:
  • Android Auto app version:
  • Google Play services version: (Settings > Apps (or Apps & notifications > App info) > Google Play services)
  • Country:
Thank You
Hi there, 
 
Thank you for reporting this issue. The following information will help us with our investigation, so kindly help.
  • When the issue started: Do you know if it started right after an app or phone update?
  • Phone make & model:
  • Android OS version:
  • Android Auto app version:
  • Google Play services version: You will find this under Settings > Apps (or Apps & notifications > App info) > Google Play services.
  • Country:
Thank you!
Android Auto2024-01-27
Hello,

Thank you for reporting the issue. Could you please help us with the following information so we can look into this further:

  • Error message: if available
  • Type of connection (wired or wireless): 
  • Does the issue occur outside of Android Auto app?
  • Car / head unit make & model: if you use Android Auto on your car display
  • Phone make & model:
  • Android OS version:
  • Android Auto app version:
  • Google Play services version: (Settings > Apps (or Apps & notifications > App info) > Google Play services)
  • Country:
Thank You
Hello,

Thank you for reporting the issue. Could you please help us with the following information so we can look into this further:

  • Error message: if available
  • Does the issue occur outside of Android Auto app?
  • Car / head unit make & model: if you use Android Auto on your car display
  • Android OS version:
  • Android Auto app version:
  • Google Play services version: (Settings > Apps (or Apps & notifications > App info) > Google Play services)
  • Country:
Thank You
Hello,

Thank you for reporting the issue. Could you please help us with the following information so we can look into this further:

  • Error message: if available
  • Does the issue occur outside of Android Auto app?
  • Android OS version:
  • Android Auto app version:
  • Google Play services version: (Settings > Apps (or Apps & notifications > App info) > Google Play services)
  • Country:
Thank You
Hello,

Thank you for reporting the issue. Could you please help us with the following information so we can look into this further:

  • Error message: if available
  • Type of connection (wired or wireless): 
  • Does the issue occur outside of Android Auto app?
  • Car / head unit make & model: if you use Android Auto on your car display
  • Phone make & model:
  • Android OS version:
  • Android Auto app version:
  • Google Play services version: (Settings > Apps (or Apps & notifications > App info) > Google Play services)
  • Google Maps version:
  • Country:
Thank You
Hello,

Thank you for reporting the issue. Could you please help us with the following information so we can look into this further.

  • Error message: if available
  • Type of connection (wire or wireless):
  • Android Auto app version:
  • Google Play services version: (Settings > Apps (or Apps & notifications > App info) > Google Play services)
  • Country:

Thanks!
Hello, 
 
Thank you for reporting this issue. The following information will help us with our investigation, so kindly help.
  • Error message: if available  
  • Were you able to connect to Android Auto prior to the issue?
  • Phone make & model:
  • Android OS version:
  • Android Auto app version:
  • Google Play services version: (Settings > Apps (or Apps & notifications > App info) > Google Play services)
  • Locale:
Thank You
Android Auto2023-12-08
Hello,

Thank you for reporting the issue. Could you please help us with the following information so we can look into this further:

  • Error message: if available
  • Type of connection (wired or wireless): 
  • Phone model:
  • Android OS version:
  • Android Auto app version:
  • Google Play services version: (Settings > Apps (or Apps & notifications > App info) > Google Play services)
  • Country:

Thanks!
Hello,

Thank you for reporting the issue. Could you please help us with the following information so we can look into this further.
  • Error message: if available
  • Type of connection (wired or wireless): 
  • Head unit make & model: 
  • Phone model:
  • Android OS version: 
  • Android Auto app version:
  • Google Play services version: (Settings > Apps (or Apps & notifications > App info) > Google Play services)
  • Locale:

Thanks!
Hello, 
 
Thank you for reporting this issue. The following information will help us with our investigation, so kindly help.
  • Error message: if available  
  • Are you using Android Auto on your phone screen or car’s display?
  • Does the issue occur outside of Android Auto app?
  • Car / head unit make & model: if you use Android Auto on your car display
  • Phone make & model:
  • Android OS version:
  • Google app version: (Settings > Apps (or Apps & notifications > App info) > Google)
  • What did you say to Google? How was it recognized by Google? (You can check https://myactivity.google.com/myactivity)
  • Locale:
Thank You
Hello, 

Thank you for reporting the issue. The following information will help us with our investigation, so kindly help.
    • Error message: if available  
    • Android OS version:
    • Android Auto app version:
    • Google Play services version: (Settings > Apps (or Apps & notifications > App info) > Google Play services)
    • Locale : 
    Thanks!
    Android Auto2023-10-24
    Hi everyone,

    Thanks for reporting the issue: “Google Chat Missing.” We are pleased to report that the Chat team has implemented a fix to resolve this issue. Please make sure to update your Google chat app to the latest version.

    Thanks,
    The Android Auto team
    13 upvotes
    Recommended answer
    Android Auto2023-10-17
    Hi everyone,

    Thanks for your feedback. Our Chat team is working on implementing the fix, which is still in progress. We will share the update soon.

    Thanks!
    The Android Auto team
    Hello, 

    Could you please share a screenshot of the upgraded version of the Android Auto app and Google app.

    Thanks!
    The Android Auto team
    Hi everyone,

    Thanks for reporting the issue: "Android Auto not displaying taskbar." The team has implemented a fix to resolve this issue. Please make sure to update your Google app to the latest version (14.40.33 or above).

    Thanks,
    The Android Auto team
    -2 upvotes
    Recommended answer
    Hello,

    Thank you for reaching out to us. Please refer to the article to see if it helps.

    Thanks,
    The Android Auto Team
    Hello, 
     
    Thank you for reporting this issue. The following information will help us with our investigation, so kindly help.
    • Error message: (if possible, please share a screenshot)
    • When the issue started: Do you know if it started right after an app or phone update?
    • Android OS version:
    • Google Play services version: You will find this under Settings > Apps (or Apps & notifications > App info) > Google Play services.
    • Locale:
    Thank you!
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