Lauren Zengulis

Member since 09/09/2019

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Reply to Why does my display name keep changing on its own??

Gmail•10/09/2019

Hi Somnoth,

Thanks so much for the information. I was able to change my name back in my iPhone settings like you suggested.

Can you help me understand why it changed on it’s own? Two weeks ago, I believe I was hacked because under my google/gmail account settings my bday and name was changed. I changed it back to the correct info, which fixed my email display name in the iPhone mail app. This week, it changed back to the same wrong name, but it wasn’t changed in my gmail settings.. why/how was it changed in my iPhone settings without me touching it?

Why does my display name keep changing on its own??

Gmail•09/09/2019

I was hacked about a week ago, I noticed because my last name (in my display name) was changed. I went into my settings, changed the display name back to my correct last name and to my correct birthday (this was also changed). I did google's safety precautions- change password, setup 2-step verification, etc. My display name was back to the correct name until this morning...

My display name is back to Lauren Smith, which is the name that it was changed to last week (not by me & not my correct name).

I went onto my google account (on a PC, my iphone and ipad) and tried many different ways to find out where/how this has been changed once again. My settings still say my correct display name, however, whenever I send a new email, the display name is Lauren Smith.

I have not gotten any account security/sign-on warnings. Please help.. Do I need to delete my account? Is it not syncing up on the back end?

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