Pixel 3 is dropping outgoing calls at the 30 second mark. This is new since the latest update a few days ago. It only happens on outgoing calls. I'm on verizon. It says 'no response, timed out'....it is extremely unsafe for google to do this. you would think they would test something as simple as making calls?
Please send feedback directly to the team about this via Settings > About phone > Send feedback about this device ensuring you check the box to include system logs and I shall pass this thread to the team.
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1. Turn off advanced calling: This has reportedly fixed the issue for several users and is the first thing you need to try. You can do the same via “Settings > Network & internet > Mobile network > Advanced calling.”
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Mines has been doing the same and I never updated it they did it for me I guess. I'm over this whole situation and definitely getting rid of this phone.
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Having the same problem since the latest update doesn't matter outgoing or incoming at exactly 30 seconds call drops and says no response timed out ... pretty sad talking just fine exactly 30 seconds every time ...have tried restarting phone have even changed network settings have searched everywhere with no results hopefully somebody responds with a fix
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Same issue here! I have a Pixel 3 and my husband has a Pixel 5. We can't talk on the phone more than a few seconds without the same call drop. Super irritating and it's been happening as of 2 days ago.
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My husband and I have Pixel 3XLs. We have been having this issue as well since Tuesday. We believe we both had phone updates around that time. It seems to only be happening with 2 people who we call frequently. They both have iPhones. I have called other people with iPhones but it works. It is only outgoing calls. Hangs up 30 secs every time! No response. Timed out. It is not happening for our children's Pixel 3a phones.
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We have gotten it touch with Verizon support, submitted tickets, and they investigated and cannot see an issue. The people who I am connecting to submitted a ticket as well. They said it is fixed and NOPE! We are still getting disconnected! 😫
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Please send feedback directly to the team about this via Settings > About phone > Send feedback about this device ensuring you check the box to include system logs and I shall pass this thread to the team.
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Have tried everything even renaming contacts...it's only happening between me and my wife's phone just don't get it someone from Google should be coming up with a solution
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Same here! Started this past week and only with my daughter. We both have Pixel 3XL and are on Verizon. Very frustrating. We're due for new phones and may go back to Apple-this is ridiculous.
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Has been happening to me for about a week and a half only on an out going call to my daughter. All other calls work fine. Did this before the update and also after the update. Very very frustrating!
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I have this issue with just my dad's number I can call and talk to anyone else but at the 30 second mark with just my dad's number it drops the call giving the exact same message but I updated my phone awhile ago and this has only started happening to me yesterday and today
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Yep, exact same situation between my wife & I's phones. She has updated, I have not. Only calls to/from her drop with the same description as everyone above.
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Wife and I both have Pixel 3 xls. If she calls me the call drops at exactly 30 seconds. (no response, time out) message. If I call her seems fine. Verizon. Just started with the newest update.
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This happens to my phone and my son's 3 xl. So far he has had trouble with 2 numbers including when he calls me. My phone so far has a problem with one particular number. What if there's an emergency? How can this be ok? I will never own a Google phone ago, this is just one in a long line of issues. Shame on you!
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Started for me just a few days ago, on my Razer phone 2. After 30 seconds it times out even though I've been connected and talking with the person on the other end. They can call me back and we stay connected no problem.
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FYI: For those of you with Facebook, we are using their calling service through Messenger & it works fine. Could be a workaround until Google gets this resolved.
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My husband and I are having this same issue! His phone isn't updated, mine is. His started doing this Friday, mine today. Both have Pixel 3xl. Thank goodness there wasn't an emergency. How scary!!! Google needs to fix this issue pronto!
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Same thing is happening with mine. But only to one person. Very irritating. Hope this glitch is fixable. Have been using FB messenger for calls to that one person.
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1. Turn off advanced calling: This has reportedly fixed the issue for several users and is the first thing you need to try. You can do the same via “Settings > Network & internet > Mobile network > Advanced calling.”
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My wife's Pixel3 XL is having the same issue. It appears to be only cutting off when using Bluetooth or speaker phone. If she stays on the handset it does not cut-off. Hers was happening on every call.
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Same problem. On hold with Verizon, hoping they can do something. Phone hangs up after about 30 seconds every time with my wife, who is also on verizon. Same with a co-worker, also on verizon.
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Same issue, but only when I call my partner who has an Iphone. I'v called other iphone and android phones. It just cancels the call when I call her Iphone.
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I made this change and was unable to make a call at all to the affected number... could not make a call could not receive a call from the number that is doing the no response time now.
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Also turning off a feature that is standard that should work should be only a temporary work around. Google/Verizon should be correcting this as a bug in their software is causing the issue.
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Same here. Exactly 30 seconds hangs up. Verizon user. Wife has Pixel 3. I have 3XL. Only seems to happen when we call each other. Haven't called any other Verizon users. Seems to to be fine calling ATT users.
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Something happened and it worked ok for yesterday. Today I got another new update. Bam back to ..no response, timed out. What's in the update!!!!!!!!!!!!
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I has the same issues. I thought it was my carrier, but did the same when I changed sim cards.
It spontaneously disconnects.
Anyone else having issues where all of a sudden you can't hear the person on the other end or vice versa? I've been having quite a few mid-conversation "hello hello hello's?"
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