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Pixel 4a Screen flicker while viewing Instagram stories 1 Recommended Answer 245 Replies 629 Upvotes
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The screen flickers when viewing Instagram stories. This happened after the android 11 update. Fixed it temporarily by switching off adaptive brightness. Is there a permanent solution to the problem?
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Hello Spaceman_Lee,
 
Welcome to the Google Pixel Community forum.  
 
If this issue only occurs with Instagram, you will need to contact Instagram for troubleshooting assistance.
 
Best,
Lilybell2
 
 
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I have the same issue. It's like this glitch effect that happens when viewing video. My pixel 2 didn't do this and still doesn't even on the new update.
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Having the same issue.
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Same problem. Must be a bug with the update.
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Same issue here. Sounds like a Pixel update problem to me.
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Also having the same issue on a pair of new pixel 4a's

It has to be a software bug and is much worse on fast moving video
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All,
 
If you experience this issue only in conjunction with Instagram, contact Instagram developers for assistance.
 
If you are experiencing this issue when viewing videos unrelated to Instagram, then contact Google Support:
 
 
Let us know how you get on.
 
Best,
Lilybell2
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Same issue here with my 4a
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Same issue here, pixel4a
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Yes, i am facing the same issue with my pixel 3a xl, glitches like seen in instagram stories.
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Same issue here with me.
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Same issue. Upgraded from pixel 2 to pixel 4a and Instagram stories studders and has weird image issues. the sound is fine and it doesn't happen on all stories
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Same issue here since the update to 11 on my Pixel 2 and now also on my 4a. Don't believe it's an Instagram issue since it's only since the update to 11.
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Having the same issue
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I'm also having the same issue with my Pixel 4A. It only started happening after the OS update.
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I have the exact same issue
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Same issue with my new 4a.
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I am also having the same issue on Instagram Stories - Youtube and other apps that play videos work fine. Hopefully it can be resolved through a software update.
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I am also having the same issue after the new update. The suggestion to turn off adaptive brightness seems to work. Not sure if this is a pixel, android or Instagram problem.
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same problem here, only insta stories glitch. everything else is fine.
I use pixel 3a
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Same problem here 😵 I'm on a Pixel 4a
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Same problem with 4a...but only instagram
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I have same issue
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If it happens only with the pixel 4A then I have to try with the manufacturer.  Same logic
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Its happened with my 3a as well 🥺
Only on IG stories, only after the update.
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Same problem with the 4a
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Same with 4a, but not just IG, also with audios that I listen in the background :/
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All:
 
For those of you who experience the flickering issue on other media, not just Instagram, in addition to contacting Google Support, please use your phones to send feedback directly to Google:
 
Go to Settings >  About phone >  now tap on "Send feedback about this device."  Type your feedback.
 
To include your system logs, check the "Include system logs" box. These logs help Google when you report a technical issue. Tap Send. Your message, system information, and email address (if you're signed in) will be sent to Google. 
 
Although you will not receive a reply unless additional input is needed, be assured that the development team does make use of the information they receive via this feedback mechanism. 
 
Best,
Lilybell2
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Same issue.  Since this only occurs on pixel 4a phones with a android 11 instagram will direct us to google.  Clearly an issue with the update.
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Also Happens to me. I have a Google pixel 4a
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Definitely an issue with 4a
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Same issue, pixel 4a
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I'm having the same issue. I've turned off adaptive brightness and still getting flickering on some stories.
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I have the issue on both Instagram and Facebook
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Same issue on my Pixel 3a! I've just sent feedback per @Lilybell2's advice. Hopefully they fix.
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I started noticing the problem on Instagram, but now I'm seeing it whole in Chrome, the settings app, other third party apps. I'm in Android 10 and I have adaptive brightness turned off. It's becoming more frequent.
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Same issue with instagram AND youtube stories aswell on my brand new pixel 4a
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Also have this on normal Instagram video posts
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I had it too for a week and than my pixel 3 motherboard fried overnight during charging. 
I hope your guys have better luck.
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I have the same problem with Instagram and whatsapp video. It's a problem of pixel phones.
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Same issue. Please fix it
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I have the same issue, only with instagram, never had it before the update, no audio issues, just a flickering of the picture. I also have an issue with not being able to type after I search something then go back to research, I have to leave the search screen and reload it in order for it to allow me to type - again, only on instagram and only after I updated.
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Same issue on Pixel 4a.  Just did the Oct 5th update and it is still happening.  I have reported to issue to Instagram through their Report a Problem tab on the app.  Of course they say they do not review all reports so the more of us that report the issue the higher the chance they will look into it.
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I'm having the same issues on my pixel 4a, not even a month old. Instagram and YouTube stories. Really need a fix for this.
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Yup. Same problem
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It's not just instagram or Facebook for me, but also tiktok. I have the 4a and I've updated to 11. Adaptive brightness on this phone is also seriously flawed... Maybe the two issues are correlated? I'm leaning towards returning the phone at this point.
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The screen flickering/fluttering has been an intermittent issue for me for a few weeks now. It will randomly start occurring in any app, doesn't matter.

I called Verizon, whom I bought the phone from. I spoke with a level 2 tech support person. While on the phone, the flickering was going from a fast flutter to slow off on. I was still able to select buttons, dial number, swype, so the screen was not turning off, just going dark.

We put my phone in safe mode and the issue immediately stopped and has not happened again; it's been 48+ hours now.

The tech support person gave me a list of all active apps during the issue, before the restart:
ParkMobile
Bank of America
Nova Launcher (I've been using this launcher for years and never had a problem. I've also been using this launcher since I received my 4a. But I've had it turned off since the restart testing to see if that's the issue.)
Instagram (This is the app where the issue first appeared, but has since spread to other apps.)
Robinhood
myVerizon
Duo
Message+
Sype+Dragon
MyRadar

I've been using all of these apps in the past 48 hours except my launcher and I haven't been able to get the issue to appear. That said, the issue was random and I couldn't figure out how it started in the first place.

For those of you experiencing this issue, are any of you using Nova Launcher?
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i have the same issue with my google pixel 4a
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i have the same issue with my google pixel 4a
Reply
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This happens also when watching Youtube videos, and moving Gifs in Baconreader. I also have a Pixel 4a, and had already upgraded to Android 11 on my Pixel 2, which did not have the issue.
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thank god i thought my brand new 4a was crapping out. im having this issue as well.
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Having exactly the same issue. Warranty return?
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Same issue here on a Pixel 4a.
Only with instagram, which is maybe a good news by the way :).
I'll be more productive :)
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I have the same problem. Any solution?
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I have the same problem viewing story's video, only with the pixel 4a. with other phones no problem at all
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Deactivating adaptive brightness does not help and it has now begun to flicker in several other apps even chrome and the settings sometimes.. please do something about this, I literally have only had this phone for a week.
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Same issue with my Google pixel 4a.
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I also have the issue with my 4a
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Same problem. Pixel 4a user.
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Same issue. Just in the DM page
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Same problem pixel 4a
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Same thing here omg so annoyed
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Same issue here
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Same issue here
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It happens to me as well, sent report to instagram.
Till now It happens only with insta storia bit not all.
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Same here that's very annoying with a brand New pixel 4a.
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Same issues here for over 2 weeks. It goes away when I try to screen record the issue, but having screen record constantly on while using apps is barely a solution.
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All,
 
If the flickering happens with only one app, then it's an app compatibility issue, which will likely be addressed by the developer at some point.
 
However, if this issue is occurring regardless of the media used, then you need to contact Google Support.  DO NOT MAKE THE MISTAKE OF WAITING AROUND FOR A SOFTWARE FIX TO MIRACULOUSLY APPEAR.  No one has told you that this is a software issue and/or that there's a software fix in the works, or that the issue will soon be addressed by an update, you're jumping to that conclusion.  If there's a problem with your phone, stop fussing about whether it's a software issue or a hardware issue... either way, it's a problem and it needs to be reported and addressed NOW.  Don't wait.  
 
Best,
Lilybell2
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If it were an app compatibility issue it would be happening on every Pixel 4a, which it is not.
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I contact with Google and they say they are not aware of any report of the problem and contact Instagram because it is an app problem. But I think that if it only happens on the Pixels, Google will have to do something about it.
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Same issue here. I bought my pixel 4a two days ago and didn't notice any troubles when using my old phone. Since the android 11 update it does the flicker thing...
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In my case it's happening regardless any app.
It's very random
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Same here, just reported it to Google and Instagram. Do the same guys/girls please. Then they have to fix it
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I've been reporting this issue to both Google and Instagram for the past few weeks. I just finished an online chat with Google Support and they are telling me that they have received no reports of this issue with any Pixel 4a users. I'm not quite sure how that is possible or where to go from here
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I have the same issue. Instagram also crashes and closes when I try to repost something on my story and add a text. The whole update has caused many issues I did NOT have before. Very frustrating.
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Same issu with Instagram stories and  Facebook videos . I have pixel 4a
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Instagram stories randomly flicker since I upgraded to this Pixel 4A about a week ago. Reported it to Instagram. No flicker issue in safe mode. No solution yet.
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I had a chat with Google and they told me there is no resports of this issue. I think it is imposible with so many users here with the same problem. They offered me change the phone.
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I have the same issue and a theory:

We have a feature that's called "Smooth display" it tries to provide a refresh rate of 90hz. The Pixel tries to save Battery Life and therefore dips below that 90hz, so it's a variable refresh rate.

The variable refresh rate will kick in when the brightness is above 75%

Could you try one of the following?:

A: disable "smooth display"
B: deactivate "adaptive brightness" and set the brightness below 75%
C: go to developer settings and enforce 90hz (there is an option for this somewhere in the developer menu)

I'm currently trying method B.

Cheers
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Does anyone out there have a Pixel 4a and not have this problem with Instagram?
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I am also having the same issue. I upgraded to a Pixel 4A and it's making me regret it. The only thing I have done that "fixes" it is if I tap something else to pause the video. ie: hitting the share button then backing out of the share screen.. then hitting play again, but it starts glitching again 1-2 videos later.
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Same glitch and only on Instagram. Totally bummed with a brand new phone. Hopefully they fix it with an update.
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It only happens after doing the pixel 4 update. :(
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Same issue
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I don't think this is a problem with instagram. This also happened to my day-old pixel 4a while watching a YouTube video. It happens to all kinda of videos
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Same for me. I live with others who have iphones, oneplus and samsung. Hasn't once happened to them on their devices. 

I do think it's a pixel 4a issue after the last update. Hope they stop ignoring it, stop passing it on to inta and look into it.
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Same and very irritated by it. pixel 3xl
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Hi,

Yes same issue for me as well. Let's hope we get an update to fix it quickly.

Regards,
Krushna
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Same issue with my 3a. Seems to be just Instagram stories so far, every few videos it occurs. Only just downloaded Android 11 yesterday.
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Just got my new 4a yesterday and noticed it straight away. Only on Instagram reels ://
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I have the same issue, only noticed it when watching insta reels, I've got the pixel 4a
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Same issue and its surely due to Android 11 and Pixel 4a... Because Instagram works perfectly with other android so Google must fix it fast
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Just today got my pixel 4a, having this problem too, reels in insta are glitchy
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Same issue flickering videos on my 4a
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Same issue with 4a
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Same issue here. Sounds like a Pixel update problem to me.
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I am facing the same issue and observed similar issue on Slack while viewing profile picture. Have raised this with both Insta and Slack. 
So either there is some common bug affecting multiple apps or a Pixel 4a issue.
Waiting for some insights and analysis here.
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Same on Pixel 4a
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Same, but also seeing it on slack (dark mode) and Twitter too...  Google, what's up?
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Hey Google you have a problem. Me too!
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Has anyone at Google admitted that this is a problem yet? Last I heard, they said that they haven't received any reports of this happening, even though people have clearly been reporting it
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Exactly the same issue. Sort it out!
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Having same issue here with my pixel 4a!
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Same issue
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As others reported above, dark mode causes problems, too, specially on instagram
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Yes, same issue here. It happens randomly when watching Instagram stories, very annoying
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Same issue, and with instagram reels too
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Same here... happens when you watch IG stories.
Here is the link of the same issue happening for another pixel user.


Hope Google or Instagram resolves this issue soon🥺🥺🥺
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I don't think it's just a dark mode issue either. I'm not using dark mode and still have the same problem. Hoping it'll be cleared up sometime soon
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Am too facing same issue on instagram...sometimes in fb tooo
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I am sure now it's a Google issue - faced similar issue while casting YouTube , go to Settings->Sound and try changing media volume. Screen flickers and Settings app crashes sometimes.

Reported to Google support.
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Check if this change works for You - Go to Settings --- Click Display --- Click Advance --- Click Colours ---- Select Natural instead of Adaptive.... I do not see that flickering issue anymore.
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Same issue with Pixel 3a
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Same with Paytm and Phonpe, iMobile apps, not for Instagram alone. Flickering happens after payment completion.
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Not just instagram, even facebook.
Video flickering is noticed while watching media.
Pixel 4a, India
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It happens to me on Facebook, Instagram, Snapchat, and mx player
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Also experiencing glitching Instagram stories on a Pixel 4a. Problem started after the Android 11 update.
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Same issue. I didn't have it with my Google pixel 3a... I got this issue when I got my new Google pixel 4a.
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