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Pixel 4a touchscreen sensitivity with screen protector & Android 11.
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3 件のおすすめの回答 178 件の返信 734 件の「同じく」 After the Android 11 update, many Pixel 4a owners (including
myself) have had issues with the touchscreen sensitivity. Scrolling through
apps is difficult and causes "phantom presses." Navigation gestures
are often unresponsive or erratic. Gesture-based keyboards are nearly
impossible to use.
https://reddit.com/r/Pixel4a users have been documenting
this issue, & they have determined that the only current fix is to remove
the screen protector from their 4a. This issue did not exist on the same
phones with the same screen protectors when running Android 10. Some sort of
screen sensitivity setting has been changed on the Pixel 4a through the
Android 11 update that has made using the phone nearly impossible when a screen protector is installed. Some users also report that the issue becomes worse/more prominent when their 4a becomes hotter, like after/during charging or playing a game.
Again, as of right now, the only "solution" discovered for this issue is to remove the screen protector (or to downgrade back to Android 10). The following "fixes" were tested without success by multiple Pixel 4a owners on r/Pixel4a:
- Reboot (sometimes seems to alleviate the issue, but doesn't fix it permanently)
- Safe mode
- Clearing cache of different apps
- Changing accessibility settings
- Factory reset
Non-exhaustive list of threads of Pixel 4a owners discussing the issue on r/Pixel4a & r/GooglePixel:
- Android 11 Touchscreen Sensitivity Fix(?)
- Anyone else having issues with touch responsive after update?
- Android 11 Touch Sensitivity Issue - Caused by Screen Protectors?
- To update to 11 or not?
- Can someone make a downgrade tutorial?
- Touchscreen issue after Android 11 update, i was touching the screen continuously but after a while the phone start registering it as multiple taps
- Do not update to Android 11 yet
- Gestures/swiping and ads
- Touch screen sensitivity
- Touchscreen Issues
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The issue I created on Issue Tracker received a response on September 10th, but I wasn't notified of it until today. No real new information came from the response, but at least the issue is actually visible on Issue Tracker now & someone at Google has officially seen it now.
It'd be great if everyone in this thread would go "star" the issue on Issue Tracker: https://issuetracker.google.com/issues/168134631
Also, the response I received said someone from support would be in contact with me--that never happened. 🤷♂️
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There is a fix now! I had to do a factory reset to get it to pop up, but if you do that and go to settings then display and look at the bottom there is a new toggle for increasing touch screen sensitivity with a screen protector. Toggle that on and it really has helped a lot.
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Sensitivity and heat problems solved (I hope) My wife had the hot screen and over sensitive screen issues. No screen protector. I turned off the extra sensitive line added recently in settings but no changes. Big change when I reverted to old style controls using the 3 buttons at the bottom of the screen. Option found in Accessibility in Settings. It turned off the perimeter sensors and I was able to see 15-20 open apps previously hidden from view. Both problems creating a heat issue and ghost taps. Fingers crossed that this continues to be the solution.
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すべての返信 (178)
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I'm getting this behavior too. I called google and they ran me through some steps. I did a boot to safe mode and still had the issue. I then went back to normal mode and got a system.ui error. Google ended up telling me they'd send me a replacement phone. That said, I just removed my screen protector and now it seems to be fine. Even swipe typing is working again. Weird.
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I contacted support before making this post, & they also suggested the standard troubleshooting steps (e.g., reboot, safe mode, & factory reset). It seems that the support teams (through no fault of their own) are unaware of how to troubleshoot this issue. The support rep I spoke with promised he would forward all the info I shared with him to the appropriate people so that this problem can hopefully be fixed on the software side (as it is clearly a software issue.)
Unfortunately, a replacement phone isn't going to solve this issue, as this is a software issue & not a hardware issue. Every Pixel 4a that has a screen protector installed & is running the latest version of Android 11 is susceptible to this issue.
Thank you, Li, for being yet another confirmation that the issue is caused by Android 11 not playing nicely with screen protectors.
Here's hoping Google is able to push out a software update ASAP 🤞
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自動システムは返信を分析して、質問への回答となる可能性が最も高いものを選択します。その返信が役に立つと思われる場合、最終的におすすめの回答としてマークされます。
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As this does seem to be bug (based on what is in the original post), in order to attract the attention of the development team, please leave on-device feedback in Settings > About Phone. Although you won't receive a personal response unless the team requires further information, this is the best way to draw issues to the team's attention and to ensure solutions can be found.
@Connor: If you wish, you could lodge an issue on the tracker HERE and those also experiencing this problem can then 'star' the page that will provide them with email updates of any progress made.
Thank you.
Penny
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Same here on the 4a...no issues until android 11 update. Immediately after that I can barely scroll without a link being hit and texting is all kinds of mistakes. It seems like the regular pixel 4 received an increased touch sensitivity toggle under display setting but it's not there in the 4a so maybe it's on now and we just don't have a way to turn it off?🤷♂️
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有効な情報に基づく推奨案
自動システムは返信を分析して、質問への回答となる可能性が最も高いものを選択します。その返信が役に立つと思われる場合、最終的におすすめの回答としてマークされます。
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Thank you for your response. However, my issues we're not resolved - I already had this toggled 'on' during my testing of several screen protectors, and although it does increase screen sensitivity, it is apparently not enough to resolve the issue.
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有効な情報に基づく推奨案
自動システムは返信を分析して、質問への回答となる可能性が最も高いものを選択します。その返信が役に立つと思われる場合、最終的におすすめの回答としてマークされます。
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