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Pixel 3 Swollen Battery
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I bought this Pixel 3 in Nov 2018. The device is out warranty but under the device protection plan. The back of the phone is popping off because the battery is swelling. I am not sure when it started to swell because I am using a phone case. I accidentally took the case off today and noticed the swollen battery. Glad it didn't explode or caught on fire while I was sleeping. Google should do something to solve this ASAP. I am seriously considering switching to an iPhone.
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I'm about to follow your advice for the same problem. What typically happens?
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I have the same issue, the backside started to pop a couple of days ago. Phone bought in October 2018.
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Same here guys.

Just as I posted in another thread, earlier today I took the case off and noticed the same thing. I had to keep using the phone to get in touch with support. They very quickly wanted pictures, chat got transferred to another support person, and within 1.5 hours had a shipping label. The whole experience sort of sucks, but I think they might be in damage control mode.

I also noticed that there are more and more posts about bloated batteries, so it's just a matter of time before they start blowing peoples legs off, and setting houses and cars on fire. From what I saw, battery debacle cost Samnsung 9.7 billion dollars. It doesnt take a lot of imagination to see Google trying to quickly and quietly get these bloated batteries out of peoples hands.
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I'm in the same boat and chatting with THREE different agents over the past hour about this. This was my first google phone and I LOVED it. So disappointing to know this is happening to so many people.
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I just spent $105 to replace my  swollen battery. The phone was one month out of warranty and google wouldn't help me. Absolutely frustrated with this whole situation.
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Wow, guess I am part of the club now. The back of my Pixel 3 is bulging at the seam near the power/volume buttons. Of course since it's Google there's nowhere nearby to repair it quickly - I'll either need to wait for a repair shop to order the battery, or send the whole phone somewhere. Which I would even be okay with, but I'm going out-of-town next Monday, so I guess it won't be with my Pixel 3. Bleh.
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I wish this was a club I hadn't gotten an invite too, but I as well am having this issue. I noticed a few days ago that the Phone case buttons weren't working quite right, and popped it off to see a 1-2mm gap due to a swollen battery...
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Pixel, Android and Accounts.
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Hi Chris W.  I found a reputable local repairer whose shop is currently closed owing to Covid-19.  He has a Facebook page advertising a collection/repair/delivery service.  He collected my 3XL in the morning and returned it fixed in the afternoon for a charge of £40 ($49.45). You could try searching for similar in your own location - there are likely to be quite a few repair shops looking for work in the current climate.  I couldn't, in all conscience, risk blowing up a postman by putting a dodgy battery in his bag.
 
Regards, Penny
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Thanks for the advice, Penny. I've already been in touch with a local repair shop and will be taking my phone to them today for battery replacement. It costs $110 through them, but that was also the estimate if it was repaired by Google directly.

I am still a bit disappointed that the battery became swollen at all. My son has my old Pixel 2 and it's still working well to this day. I suspect the wireless charging is maybe causing the Pixel 3 battery to get too warm. But I've also received notifications about the phone getting warm when in my car and charging with a standard cable, so I don't know. Hopefully this replacement battery can last me until my phone is eligible for upgrade in a few months.
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Pixel, Android and Accounts.
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Hi Bessiq.  I'll admit it was a bit of a shock when I removed the case to find the back was popping off!  I immediately went into panic mode and put the phone into my rear lobby that has a concrete floor - I'm pleased I didn't drop it in a bucket of water. 
 
I was pointed in the direction of the local repair shop's F/book page, phoned the number and that was that. I was really surprised how inexpensive it was and, hopefully, it will be another year before I need start checking the battery again.  Of course it shouldn't happen but I wonder if it really is caused by wireless charging alone.   I've had wireless chargeable devices in the past and have never experienced battery problems, not even excessive heat.  My Nexus 7 2013 still charges perfectly well wirelessly. I've been using the Pixel Stand with my P3XL and have never noticed heat, it would be interesting to know just how many people experiencing battery swell have been using the stand.
 
Regards, Penny
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Guys, I dont think this issue should be isolated to the forum. If you have twitter accounts or other social media, tag google i them post pictures of your bloated batteries, and demand a free repair.

For 1, this is a violation of reasonable expectation. The battery should NEVER bloat or pose a risk to physically hurting you.
2 - Publicly posting this info will make it easier for lawyer to find you when the inevitable class action lawsuit gets filed, so you can easily get a refund for the repairs.
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Same here. Bloated battery causing the back to pop open. Pixel 3 XL is 18 months old (bought nov 2018). Google refuses to fix it and says I'm on my own.
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Same here, apparently my warranty ended in March 2020. Purchased in 2018. Back is swelling apart. I have Verizon and I also purchased the total protection plan. They went me to pay $199 for a deductible!! What a joke
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I'm having an issue with this too. My Pixel 3 XL is starting to bulge by the power and volume buttons.
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I am also getting this issue.
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Pixel, Android and Accounts.
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I also had this issue with my 3XL but would not consider posting it off for repair/replacement owing the possible danger involved.  I found a local, reputable repairer who was offering a free collection service.  He picked up my phone in the morning and returned it in the afternoon.  The battery replacement cost me just £40 which I consider extremely fair and a good deal cheaper than it would have cost me having to wait until the Covid-19 lock-down finished before travelling up to London by train and hanging around all day waiting for the phone to be fixed.
 
I hope that the powers that be will note this thread and perhaps investigate the reason why this has happened. I'm quite expecting similar to happen 12-18 months hence.
 
Penny
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Wow,  it just happened to my Pixel 3.   Super scary.
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I had the same issue with my Google Pixel 3. More than a month ago, I had noticed that the phone would not sit in the wireless charger without falling. The reason it fell out of the cradle was that the battery had swollen, and had changed the shape of the phone. I hadn't taken it out of the protective case - so it took me a little while to figure it out. Finally, I did and I contacted support and sent pictures to confirm my story. Fortunately, all of this happened before it has blown up.The battery was swollen and the phone was getting very hot when in use. It is about 18 mos old - so it was out of warranty, but not an old phone - especially given its original cost of roughly $1000. I did get a one time warranty exception after providing photos of my current phone. Have not received the replacement yet - but this seems to be an issue and at least Google handled it professionally with the exchange for me.

Update: I got a refurbished Pixel 3 within 4 days. I was so excited to get it started, and converted all my data easily. I made a call, and the screen went black. I could not use any features on the phone. Then, I couldn't turn it on or off. I thought it could be a fluke. Tried it again - same situation.. Then screen stays black. So, it is a defective item. I am not sure I will replace with another Pixel. The original phone I had has a battery that is now swollen so much that the casing has separated ALOT. I think it is going to incinerate itself, so am scared to leave it on. So, now I have no working phone. This is such a bummer.
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Same with my Pixel, battery bloated right after warranty period ended. Found my old iPhone 5 in a shelf, works like a charm. No more Google phones.
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I realized my battery was swollen after reading another thread about wireless charging issues.  I was having the same issue and another user stated their battery became swollen.  I've been using phone cases since I first purchased my phone and did notice the volume and power buttons were no long aligned, but assumed it was the case that somehow became warped.  I took it off to check, and sure enough, my batter was pushing the back of the phone out, mostly on the volume rocker side.  Bought my phone from the Google Store in Oct 18 so it was out of warranty.  I contacted support and told them about my battery and they gave me a one time exception.  It's a nice gesture, but reading through these threads I'm seeing this is a much bigger problem then I thought.  I've always bought Pixel phones, all the way back when they were Nexuses, and this is the first phone with this battery problem.  I'm really reconsidering staying with Google after this.
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Just got off the phone with an Assuriant tech and they said there would be a deductible of $129 to fix Google's problem. I have a Pixel 3 XL (paid $899 and $129 for preferred care). The phone is little used, never dropped, and hasn't ever left my house (check diagnostics accelerometer and GPS can confirm).

This isn't accidental damage. This is a bad product and should be recalled. I think I'll just wait for the phone to explode and then file a lawsuit.
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Pixel, Android and Accounts.
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Hi Jarad.  Were you not able to obtain a replacement phone?  Did you contact Google 1:1 support to report the swollen battery?  I recently had the battery replaced on my 3XL by a local repairer and was charged just £40 (collected and returned).  I didn't want to risk sending it anywhere by post.
 
Regards, Penny
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The phone was so swollen, the case had separated and it needed more than a battery to resolve. After two tries, I got a working refurbished phone from Google. However, even though I returned the phones (1 original and one nonworking refurbished) they did not seem to record it properly even though I had FEDEX confirmation of receipts. So, I have been charged $900. I am awaiting a credit for the returns, and I had to contact support repeatedly to resolve. Nothing has been easy on this.
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I purchased my Pixel 3 used from [name of auction site redacted to comply with community policy]. When I got into the support chat I referenced this thread. They transferred me to a T2 rep who has offered to replace the device even though I bought it used and it's out of warranty. Definitely in damage control mode.
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I originally purchased my Pixel 3 two years ago from the Google Store in the USA.  I spent about 45 minutes on chat with support, although about 15 minutes of this was me taking photos of the device that they requested.  My case was immediately escalated to Tier 2 in the same chat session, and they offered me an advance exchange (with credit card hold) or regular exchange.  It would have taken even less time except that I forgot that I had ordered the phone using a different account.
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